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Elmer's Flag and Banner LLC

Inside Sales and Retail Associate

Job Description

Inside Sales & Retail Associate Elmer's Flag & Banner, Kites Too! — Portland, OR About Us Since 1963, Elmer's Flag & Banner has been the Pacific Northwest's respected expert in flags, flagpoles, banners, and everything in between. Elmer Reider founded the company on a simple idea: offer quality products and honest service, and people will come back and tell their friends. Six decades later, that philosophy has made us one of America's largest flag store, and we're proud to serve companies big and small, municipalities, religious organizations, schools, colleges, civic groups, car dealerships, trade show exhibitors, and private homeowners across the region. Our product line includes custom and stock flags and banners, commercial flagpoles and hardware, auto dealership decorations and supplies, trade show table covers and backdrops, windsocks, weathervanes, kites, and much more. The Opportunity We're hiring a reliable, service-minded Inside Sales & Retail Associate to join the team at our Portland showroom. You'll be the friendly face and voice our customers experience when they walk through the door or pick up the phone — helping a homeowner pick out their first flagpole, quoting a custom banner for a small business, taking a reorder from a car dealership, or ringing up a kite for a family heading to the coast. This is not a summer job or "something to do while you're waiting for something better to come along." This is the career position you were hoping to find. Our turnover is low because our people enjoy the respectful, fun, and supportive environment we've built, and they tend to stay with us for a long time. We're looking for someone who wants to be an order maker, not just an order taker — someone who takes real pride in helping customers find exactly what they need, and who sees a walk-in question as an opportunity to build a relationship, not just complete a transaction. What You'll Do Help walk-in customers find the right flag, banner, flagpole, kite, or accessory for what they're trying to accomplish Take incoming phone orders and quote requests from commercial customers and homeowners Enter orders in our system and coordinate custom work with our in-house production team Handle cash, credit, and phone payments accurately Support our outside sales team with quotes, order entry, and customer follow-up Merchandise the showroom, restock shelves, and keep the store looking sharp Learn our full product line — including the technical stuff — so you can guide customers with real expertise Contribute to the warm, welcoming atmosphere our customers have come to expect Location & Hours We're located on NE Broadway near the Lloyd Center .
Our showroom hours are:
Monday-Friday:
8:30 AM - 5:30
PM Saturday:
10:00 AM - 5:00 PM Your shifts will be scheduled within those hours in 4-8 hour blocks, starting at 12-24 hours per week during training and growing to 24-32 hours per week during busier seasons . Weekday hours have some flexibility. If it goes well, this position can grow into a full-time role with the full benefits package below. What We're Looking For Retail sales experience Cash-handling experience Comfort and confidence on the phone — good phone manners matter here Strong multi-tasking skills (a busy Saturday can mean two customers at the counter, a phone ringing, and a custom quote to finish, all at once) A friendly, professional presence that reflects well on a 60-year-old brand Reliability — customers and coworkers alike need to know they can count on you Some merchandising experience is a plus but not required Interest in learning a broad, technical product line (we don't expect you to know it on day one — we'll teach you) Compensation $19-20/hour to start, depending on experience Regular schedule with predictable hours Once the position becomes full-time, you'll be eligible for our full benefits package: Medical, and dental insurance Simple IRA retirement plan with company match Paid vacation and paid holidays Generous employee discount Flexible schedule How to Apply If you're reliable, service-minded, and looking for a long-term home with a respected local company where people are genuinely nice to each other, we'd love to hear from you. Please reply through Indeed with your current resume. Thank you for your time and your consideration.
Job Types:
Part-time to start, with a path to full-time
Work Location:
In person, Portland showroom (NE Broadway)
Job Types:
Full-time, Part-time Pay:
$19.00 - $20.00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Employee discount Flexible schedule Health insurance Paid time off Vision insurance
Education:
High school or equivalent (Preferred)
Experience:
Sales Experience:
1 year (Preferred)
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • 401(k) Plans
  • Other Retirement and Savings
  • Health Insurance

Career Insights for Retail Sales Associate (General)

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What they do

A Retail Sales Associate sells merchandise or products in a retail store. Provides information about store merchandise, assists customers with finding items and encourages sales.

$37,038 / year median in Oregon

+4% projected growth

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