The UPS Store Associate The UPS Store 7553 Portland, OR Job Details Part-time | Full-time $18 - $20 an hour 3 hours ago Benefits Health insurance Paid time off Employee discount Flexible schedule Qualifications Computer operation Interpersonal skills Packing High school diploma or GED Cash register operations Full Job Description Previous UPS Store experience preferred. The UPS Store Center Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry. The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time.

RESPONSIBILITIES

Delivers outstanding customer service to walk-in customers and telephone inquiries Continuously practices good listening skills with customers, UPS Store team members, and leadership Takes ownership of the customer's shipping needs and offers viable solutions Takes action to learn all product and service offerings, alternative solutions, and industry trends Operates all equipment, software, and devices in an expert fashion and is willing to teach others Maintains a clean and safe working environment Operates office equipment including personal computers, copiers, fax machines, and 10-key calculators Empathizes and manages demanding, impatient, and/or frustrated customers to turn a stressful event into a positive experience May open and/or close the store and perform end-of-day accounting, etc. Packages shipments for safe arrival, including assembling stock boxes, building custom boxes, and properly cushioning contents Takes ownership of the customer's shipping needs and offers viable solutions Understands and fulfills the needs of walk-in customers and telephone/email inquiries

QUALIFICATIONS

High school diploma or GED required Retail/customer service experience Good communication and people skills Outstanding phone skills Strong verbal and written communication skills, including spelling and math Prompt, reliable, and responsible Able to lift 40+ pounds Able to stand for an extended period Must be willing and eligible to be a Oregon Notary Public Willing and able to work a very flexible, part-time schedule that may span Monday through

Saturday Job Types:

Full-time, Part-time Pay:

$18.00 - $20.00 per hour

Benefits:

Employee discount Flexible schedule Health insurance Paid time off

Work Location:

In person