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Job Description
View More Jobs EVS Attendant (Harrah's Philadelphia) Chester, PA, United States Be the First to Apply
WE ARE CAESARS
At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them.
Our Mission :
"Create the Extraordinary"
Our Vision :
"We create spectacular worlds that immerse, inspire and connect you. We don't perform magic; we create it with excellence."
Our Values :
"Blaze the Trail, Together We Win, All-In on Service" Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in. Job Summary Cleans ash urns. Vacuums carpet areas. Dusts furniture and equipment. Polishes furniture and bright areas. Familiarizes self with the proper use of all cleaning equipment and chemicals. Cleans offices; cleans restrooms. Cleans brass, glass, mirrors, counters, millwork, baseboards, doors, etc. Mops hard floors utilizing mops and buckets. A security escort is required should these persons perform these functions in a restricted casino area. Position is located in a cigarette smoke environment. Anticipates needs of the guest and provides fast, flawless service. Executes all service programs to assure prioritization of service to very best guests. Checks for satisfaction and properly use the Service Recovery process to resolve problems when they exist. Promotes Total Rewards programs and Total Rewards registration and membership. Provides a warm farewell and thank guests for visiting. Promotes Caesar's and always projects Caesar's in a positive light to guests. How You Will Create the Extraordinary Consistently demonstrates superior customer service skills to external and internal guests by displaying Family Style Service behaviors. Maintains upbeat, positive attitude, friendly and helpful demeanor, positive energy and enthusiasm from one interaction to the next. Utilizes smiles and frequent eye contact and friendly tone of voice to project warmth and friendliness. Creates an atmosphere of luck and celebrates customer wins. It is ready to serve and well informed of daily facility hours of operation, promotional programs and any other relevant valuable guest information; builds relationships by greeting guests with a warm, friendly verbal greeting. What You Will Need Physically Strong Can work in a smoke-filled environment can sit and stand for prolonged periods of time. Must be able to obtain and maintain the appropriate license through the Pennsylvania Gaming Control Board. Cleans all assigned rooms to company standard within designated work period Maintains professional appearance and demeanor throughout shift Follows all safety protocols and reports unsafe working conditions immediately Follows lost and found policies and procedures Plans, organizes and completes work timely Takes initiatives, shows ownership and goes above and beyond to assist guests with their needs Accepts feedback and coaching from supervisors Must be 21 years of age or older Proficient in English verbal and written Proficient with iOS devices Flexible to work various shifts, weekends, and holidays Prior professional cleaning experience preferred
ADDITIONAL REQUIREMENTS
Ability to push and pull up to 50 pounds Ability to lift and carry objects up to 30 pounds Ability to bend, stoop, twist, reach, and kneel repetitively Safely work with provided cleaning chemical and equipment Ascend and descend stairs and maintain equilibrium for an extended period Must be able to work from a standing position and/or walking motion for extended period Ability to work in a smoking and pet-friendly environment
TOGETHER WE WIN
We believe in delivering family-style service—an approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting customers or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationships.
DISCLAIMER
These statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary. As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre-employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre-employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre-employment screening may occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law. ADA Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals' religious beliefs or practices.
EQUAL EMPLOYMENT OPPORTUNITY
Caesars Entertainment is an Equal Opportunity Employer. Caesars Entertainment will not discriminate against any employee or applicant based upon a person's race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class. Apply Now Job Info Job Identification 85649 Job Category Facilities Management Job Schedule Full time Locations Harrah's Philadelphia
