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GOODWILL OF SOUTHWESTERN PENNSYLVANIA
Team Leader
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Based on Pennsylvania data
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What they do
A Store Lead leads team of retail store sales associates and assists with management of store operations. Trains sales associates and organizes staff schedules and assignments. Resolves customer complaints. Oversees store merchandise inventory and displays, and monitors sales performance.
$39,058 / year median in Pennsylvania
+6% projected growth
Job Description
Goodwill of Southwestern Pennsylvania and North Central West Virginia is a nonprofit organization that funds job training, education, and other community programs by selling donated clothing and household items in Goodwill stores and online. We offer life-changing work on a mission-minded team. We are 1,000 working as one, and each of us is essential to helping our community thrive. For three years running, Goodwill has been named to Forbes' list of America's "Most Inspiring Companies". We offer a wide range of career opportunities from entry-level to management in retail, human services, and administrative fields. Learn more about working at Goodwill . You can help. We can show you how. Start your career in management and join the retail management team! As a Team Leader at Goodwill, you will assist management with the daily operations of a retail store/ outlet. The Team Leader will direct staff to ensure the retail store/outlet operates efficiently. This position will mentor new employees, teaching them skills to succeed in a career in retail. If you have strong leadership skills and want to put them to the test, the Team Leader position is the perfect fit for you! Duties will also include but are not limited to: Assist the management team with the responsibilities of the day-to-day operations of a retail store/ outlet. Provide leadership and direction to staff, program participants, donors, and customers, while ensuring that production and quality goals and standards are achieved. Maintain and promote a clean and safe work environment.