Wellness Center Associate / Modality Master Brainwaves Float Studio & Wellness Center in North Versailles is looking for a dependable, personable, and motivated individual to join our team as a Wellness Center Associate — a position we call our Modality Master. This is not a traditional front desk job. Our Modality Masters help guide guests through a wide variety of wellness experiences while helping keep the entire facility running smoothly throughout their shift. You'll learn how our services work, help guests feel comfortable and confident during their visits, manage appointments and checkouts, prepare and reset rooms, answer questions, and become an important part of the overall Brainwaves experience. We are looking for someone who genuinely enjoys working with people, takes pride in doing things well, and can eventually be trusted to independently run the floor during their shift. What You'll Do Welcome guests and provide a friendly, professional experience from arrival through checkout Learn our wellness modalities so you can confidently explain services and guide guests through their visits Manage appointments, scheduling, check-ins, checkouts, and customer questions Answer phones and assist guests with booking and service information Prepare, clean, reset, and maintain service rooms between appointments Help maintain a clean, organized, and welcoming facility Learn our packages, memberships, services, and promotions Help guests choose services or options that fit what they are looking for Handle day-to-day responsibilities independently once fully trained Help keep appointments, room turnovers, and the overall facility moving smoothly throughout the shift Work closely with the rest of the Brainwaves team to provide an exceptional guest experience Who We're Looking For You may be a great fit if you are: Dependable and punctual Friendly, outgoing, and comfortable talking with different types of people Organized and able to keep track of several things happening at once Comfortable learning new technology, equipment, and procedures Detail-oriented and willing to keep a high standard for cleanliness Confident working independently after training Comfortable recommending services, memberships, and packages when appropriate Curious and interested in wellness Someone who notices what needs done and takes initiative rather than waiting to be told A strong communicator who can remain calm and professional when things get busy Experience in customer service, hospitality, wellness, fitness, spa services, retail, sales, or another people-facing position can be helpful, but we are also willing to train the right person. About Brainwaves Brainwaves Float Studio & Wellness Center is a locally owned wellness center in North Versailles offering a large variety of wellness and recovery experiences under one roof. Our facility includes float therapy, saunas, cold plunge and contrast therapy, salt therapy, red light therapy, brain-entrainment experiences, compression, oxygen, massage chairs, and additional wellness services. Because we offer so many different experiences, there is a lot to learn. We provide hands-on training and do not expect a new employee to walk in already knowing our modalities. What matters most is finding someone who is reliable, eager to learn, comfortable with people, and capable of taking ownership of their shift once trained. Why Work at Brainwaves? Work in a unique wellness environment rather than a traditional retail or office setting Learn about a wide variety of wellness modalities Flexible scheduling Complimentary use of the facility Work with a small, positive team Opportunity to build strong customer-service, wellness, operations, and sales experience Be part of a growing local wellness center where your work directly affects the guest experience Schedule We are currently considering candidates interested in part-time or close-to-full-time hours . Because Brainwaves is open evenings and weekends, applicants should have reasonable availability outside of traditional Monday-Friday daytime hours. Reliability is extremely important in this position. Our Modality Masters are responsible for helping run the facility during their scheduled shifts, so we are looking for someone who takes their schedule and responsibilities seriously. What This Job Is Really Like This position is best suited for someone who likes variety. During one shift you may be helping a first-time guest understand a service, checking another guest out, preparing a room for the next appointment, answering the phone, helping someone select a package, and making sure the facility is ready for the next wave of appointments. It is active, people-focused work and requires someone who can move between responsibilities without losing attention to detail. If you enjoy helping people, learning new things, staying busy, and being part of a unique wellness environment, we would love to hear from you.

Pay:

$14.00 - $16.00 per hour Expected hours: 18.0 - 36.0 per week

Benefits:

Employee discount Flexible schedule Application Question(s): Can You work evenings and weekends? Are you comfortable recommending and discussing memberships, packages, and services with customers when appropriate? This position includes cleaning, resetting service rooms, laundry, and maintaining the facility throughout the shift. Are you comfortable performing these duties?

Work Location:

In person