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Wehrung's Lumber and Home Center

Lumber & Building Materials Inside Sales Associate

Career Insights for Retail Sales Associate (General)

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What they do

A Retail Sales Associate sells merchandise or products in a retail store. Provides information about store merchandise, assists customers with finding items and encourages sales.

$33,614 / year median in Pennsylvania

-5% projected decline

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Job Description

Company Overview Wehrung's Lumber & Home Center is a proud family-owned business with over 75 years of dedicated service. Our focus is on providing exceptional construction and building supplies to a diverse range of customers, from DIY enthusiasts to large contractors. We strive to create a welcoming environment where our team members can thrive and contribute to our mission of becoming the most admired home improvement brand in the region.
Role Description:
The LBM Inside Sales Associate will be part of a family-owned business. This will be a motivated, initiative-driven individual with knowledge and experience in selling lumber and building materials to contractors and builders. The LBM ISR must be able to thrive in a fast paced, customer driven environment. A successful Wehrung's LBM ISR will have drive, excellent communication skills, and will embrace change to the ever-evolving business.
General Responsibilities and Duties:
Assist with walk-in customers at the Contractors counter and by phone/email. Support outside sales reps with quoting & placing orders, via phone and email. Must be able to work in a team atmosphere, supporting other sales associates with your experience and knowledge. Leverage our multiple product lines to cross sell and maximize profits. Yielding increased opportunities to secure customer business and increased commissions. Sell lumber, windows, exterior doors, deck/rail, exterior trim, siding, millwork, and flooring. Collaborate with our Kitchen, flooring, retail, and Precast departments to aid in maximizing sales for the company. Effectively communicate concepts and recommended courses of action to meet and exceed sales plans through weekly snapshots and strategy meetings. Demonstrate the ability to critically evaluate complex problems and recommend the appropriate course of action. Ability to manage difficult situations and maintain professionalism. Participate in company events and attend company sponsored training programs. Qualify accurate customer needs and submit orders based on vendor lead times. Manage your open order file. Assist in collecting accounts receivable. Other duties as assigned.
Supervisory Responsibilities:
None Required Skills/Abilities:
Eligible to work in the U.S Proficient in Microsoft programs. Excellent communication skills; capable of building trusting relationships. Able to multi-task Open to cross-training
Education & Experience:
Minimum 2 years in the building supply & construction industry. High school diploma or GED equivalent
Physical Requirements:
Prolonged sitting and standing
Benefits:
Medical Insurance Dental Insurance Vision insurance Employee Assistance Program (EAP) 401k with a company match Paid time-off Employee discounts
Benefit Conditions:
Some benefits may have a waiting period or hours requirement Only full-time employees eligible for health insurances and paid time off
Schedule:
Monday through Friday, with rotational weekend availability as needed; minimum 45 hours per week.
Pay Range:
Commensurate with experience
Supplemental Pay:
Commission and bonus pay available
Benefits:
401(k) matching Dental insurance Employee assistance program Employee discount Health insurance Life insurance Mileage reimbursement Paid time off Vision insurance
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • 401(k) Plans
  • Health and Wellness Programs
  • Bonuses/Stipends