The Office Administrative Support position is a part-time, remote, key member of the Ahola Benefit Consultants (ABC) team. ABC embraces a culture focused on our employees, our clients and our community. This position reports to the Senior Benefit Consultant & President of ABC. - Ahola Benefit Consultants is seeking a detail-oriented, organized, and dependable Office Administrator & Benefits Support team member to provide administrative, data entry, reception, and account management support. Administrative & Data Entry (60%)

• Enter and maintain accurate client information in Client Retention Management (CRM) System.
• Complete ongoing data entry and updates to ensure client records are current and accurate.
• Assist with general office administrative tasks and organization
• Maintain HIPPA compliance - confidentiality of all clients and employee communication. Reception & Client Support (20%)
• Answer and route incoming phone calls in a professional and friendly manner.
• Document calls and follow-up items in CRM.
• Take messages and direct questions to the appropriate Account Manager or Sales Consultant. Account Management Support (20%)
• Assist Account Managers with data gathering, and other administrative projects as needed.
• Review presentations for accuracy, formatting and completeness.
• Check calculations, rates and information for errors and inconsistencies.
• Assist with preparing, organizing and maintaining client documents and files. Qualifications & Skills
• Intermediate or better Excel skills: comfortable with formulas, sorting, filtering and reviewing.
• Strong attention to detail and commitment to accuracy.
• Professional and friendly telephone communication skills.
• Strong organizational and time-management skills.
• Comfortable learning and working within CRM.
• Dependable, punctual, and able to work independently.

Highschool diploma or

GED Pay:

$18.50 - $20.00 per hour Expected hours: 20.0 per week

Benefits:

Flexible schedule Professional development assistance Retirement plan

Experience:

Microsoft Excel:

1 year (Preferred)

Work Location:

Hybrid remote in Cle Elum, WA 98922