Retail Associate

Retail Associate Hi Proof Fullerton, CA Job Details Part-time | Full-time $18 - $20 an hour 17 hours ago Benefits Flexible schedule Qualifications Retail sales experience (1-2 years) Customer communication Maintaining an organized workspace Collaboration Packing Inventory management Customer service Labeling Handling customer inquiries E-commerce Shelf stocking Attention to detail Task prioritization E-commerce fulfillment operations Clean workspace maintenance Loss prevention Order picking Communication skills Entry level Retail sales Full Job Description Overview We are a high-volume, fast-growing retail operation with both a busy storefront and a rapidly expanding e-commerce business. Our store is not a typical retail environment we operate with the pace and structure of a fulfillment center while maintaining a high standard of customer service on the sales floor. Our team processes a large volume of in-store pickup and shipping orders daily, requiring precision, speed and accountability. Every role directly impacts customer satisfaction, inventory accuracy and overall business performance. We pride ourselves on running a disciplined, process-driven operation. That means clear expectations, strong team communication and focus on execution. If you are someone who prefers to stay busy, take ownership of your work, and be part of a growing business, this is a strong fit. This is a hybrid role that combines front-end customer service with backend operational execution. You will be responsible for assisting customers in-store while also fulfilling online and in-store pickup orders with a high level of accuracy and urgency. On any given shift, you may be switching between helping customers, picking and preparing orders, restocking inventory and receiving deliveries. Success in this role requires the ability to stay organized, follow processes exactly and maintain attention to detail even during peak volume. Accuracy is citical mis-picks, incorrect items or missed orders directly impact customer experience and company performance. You will be expected to verify all items, follow fulfillment procedures and maintain a clean and organized workspace at all times. This role is best suited for individuals who: Thrive in fast-paced, high output enviroments Can manage multiple responsibilities without losing focus Take pride in doing things correctly the first time Understand that consistency and reliability are key to team success Duties Deliver consistent, professional customer service on the sales floor Accurately pick and stage in-store pickup orders within required timeframes Pick and verify online shipping orders with high attention to details Package orders securely to prevent damage in transit Receive deliveries and verify products against invoice (quantity, SKU, condition) Label, organize and stock inventory in correct locations (sales floor and back stock) Maintain clean, organized and fully stocked shelves at all times Follow established workflows for order fulfillment, inventory handling and loss prevention Communicate order issues, discrepancies or inventory concerns to management immediately Maintain cleanliness of all work areas including packing stations, registers and storage areas Work collaboratively with team members to ensure daily operational goals are met Shift between customer service and fulfillment tasks based on business needs. Skills Attention to

Detail:

Ability to accurately pick, verify, and prepare orders without errors

Time Management:

Capable of prioritizing tasks and meeting deadlines in a high-volume environment

Multitasking:

Comfortable switching between customer-facing and operational duties

Work Ethic:

Reliable, punctual, and consistently productive throughout the shift

Organization:

Ability to keep workspaces and inventory structured and easy to navigate

Communication:

Clear and professional communication with team members and customers

Accountability:

Takes ownership of mistakes and works to correct them quickly

Adaptability:

Able to adjust to changing priorities and workload throughout the day

Physical Stamina:

Comfortable standing, walking, lifting (up to 50 lbs), and moving continuously

Problem Solving:

Able to identify issues (missing items, inventory discrepancies) and escalate appropriatelycontributing to a lively shopping environment. This role is ideal for individuals who take pride in their work, value accuracy, and can keep up in a fast-paced environment. If you are reliable, detail-oriented, and motivated to be part of a growing operation, we encourage you to apply.

Pay:

$18.00 - $20.00 per hour

Benefits:

Flexible schedule

Experience:

Customer service: 1 year (Preferred)

Retail:

2 years (Preferred) Shift availability: Night Shift (Preferred) Day Shift (Preferred) Ability to

Commute:

Fullerton, CA 92835 (Required)

Work Location:

In person