Sales Associate for Edge Automation Build relationships. Create opportunities. Help shape the future of smarter buildings. Up to $80,000 including incentives Edge Automation is a growing commercial building automation controls company based in North Reading, Massachusetts. We are looking for an organized, motivated Sales Associate who enjoys connecting with people, creating new relationships, and turning consistent follow-through into real business opportunities. Why Should You Apply?

• Competitive pay and eligibility for performance-based bonuses
• Full medical and dental benefits and a 401(k)-matching program
• Paid vacation and cell phone plan reimbursement
• A collaborative, service-oriented work environment
• On-the-job training in building automation, HVAC controls, and technical sales
• Direct coaching from experienced sales and technical professionals
• Opportunity to grow into business development, account management, or technical sales roles

About Edge Automation:

We help building owners, facility teams, mechanical contractors, and property managers improve the reliability, efficiency, and long-term performance of their building automation systems. Edge is progressive-thinking, service-oriented, and known for the care we provide to our customers and employees. Our goal is to make simple solutions for complex problems. Our team is innovative, dedicated, ambitious, and communicative.

The Position:

The Sales Associate supports Edge's business-development and account-growth efforts by identifying prospective customers, conducting outreach, qualifying early-stage opportunities, coordinating sales activity, and ensuring consistent customer follow-up. This position reports to the Business Development Manager and works closely with our Sales Engineer, Technical Account Manager, Service Department, Operations, and Delivery teams. This will be a hybrid role with some office time, remote time, and site visits required for walkthroughs. This is a strong opportunity for someone with sales ability, curiosity, and follow-through who wants to learn a specialized technical industry. Prior HVAC or controls experience is helpful, but it is not required for a candidate who demonstrates initiative and the ability to learn.

What You Will Do:

• Research prospective customers, mechanical contractors, general contractors, property managers, building owners, and industry partners
• Conduct consistent outreach by phone, email, networking, referrals, and industry events
• Develop new contacts within prospective and existing customer organizations
• Schedule introductory meetings, discovery conversations, and site walkthroughs
• Conduct initial discovery to understand the customer, site, problem, desired outcome, decision process, timing, and budget
• Determine whether a lead is a good fit and coordinate the appropriate next step
• Enter and maintain accurate leads, contacts, accounts, opportunities, notes, stages, and next actions in the CRM
• Coordinate customer meetings, walkthroughs, proposal delivery, deadlines, and follow-up
• Confirm proposal receipt and keep opportunities moving until they are awarded, lost, deferred, or revised
• Bring the right internal resources into each opportunity without making unauthorized technical, pricing, schedule, or delivery commitments
• Support follow-up and organized handoffs after work is awarded

What We Are Looking For:

• Strong written and verbal communication skills
• Professional, persistent, and comfortable initiating customer conversations
• Highly organized, comfortable with Microsoft Office, and dependable with follow-through
• Curious and willing to learn building automation, HVAC controls, mechanical systems, and Edge's services
• Able to manage multiple leads, deadlines, meetings, and follow-up commitments
• Coachability, accountability, initiative, and a team-oriented approach
• Prior sales, customer-service, construction, HVAC, or building-technology experience is helpful but not required

Qualifications:

• One to three years of experience in sales, business development, customer service, account coordination, or a similar customer-facing role.
• Demonstrated comfort with outbound prospecting through phone calls, email, networking, and referrals.
• Ability to conduct an organized discovery conversation and ask thoughtful follow-up questions.
• Strong written and verbal communication skills, including professional email writing.
• Strong organizational skills and consistent follow-through on deadlines and customer commitments.
• Experience using a CRM to document activity, maintain contact records, and track next steps.
• Ability to prioritize multiple prospects, opportunities, meetings, and follow-up commitments.
• Comfortable communicating with building owners, facility managers, contractors, project managers, and technical personnel.
• Ability to learn building automation, HVAC controls, mechanical systems, and technical service offerings.
• Sound judgment regarding when to involve sales, technical, service, or delivery personnel.
• Proficiency with Microsoft Outlook, Excel, ad Word
• Valid driver's license and ability to travel to customer meetings, networking events, and job sites throughout eastern Massachusetts.
• Ability to work independently while remaining accountable to an activity plan, follow-up cadence, and measurable goals.
• Prior experience in HVAC, building automation, construction, mechanical contracting, energy services, property management, or technical sales is preferred but not required.

The Location:

• Edge Automation is based in North Reading, MA, and serves customers throughout eastern Massachusetts.

How Success Will Be Measured:

Qualified opportunities and meetings created; consistent follow-up; accurate CRM records and next steps; and the quality of handoffs and contribution to pipeline growth. Our employees are innovative, dedicated, ambitious, and communicative.

Pay:

Up to $80,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Life insurance On-the-job training Opportunities for advancement Paid time off Vision insurance

Work Location:

Hybrid remote in North Reading, MA 01864