Join a leading organization dedicated to providing essential operational support within the healthcare sector. This company plays a crucial role in ensuring the efficient flow of information and resources, impacting daily operations and the broader mission of delivering vital services. Are you a detail-oriented and proactive individual ready to make a tangible impact on daily operations? We are seeking a dedicated operational support specialist to ensure the smooth functioning of critical document, mail, and facility services. In this dynamic role, you will be instrumental in maintaining essential workflows, supporting customer site equipment, and contributing to a productive work environment. Your efficiency and commitment will directly enable the seamless execution of vital processes, empowering our teams to focus on their core objectives. Key Responsibilities Operate high-volume copy machines, digital printing, and document imaging equipment. Perform bindery, finishing, and quality control checks using equipment like paper cutters, hole drillers, shrink-wrap machines, and electric staplers. Manage digital files using MS Office, email, and document management systems according to established protocols. Generate digital reports for printing, imaging, and mail systems. Operate high-volume mail management systems. Sort, distribute, and handle incoming/outgoing mail, faxes, and office supplies. Process shipping and receiving of materials and products, applying correct postage. Deliver completed print jobs to designated customer locations (may involve travel between buildings). Perform routine maintenance and daily quality inspections on copiers; clear paper jams and coordinate service calls for technical repairs. Maintain daily meter logs, service logs, and supply inventories. Perform basic building support, including meeting/conference room setups, light facility moves, re-lamping, and occasional light cleaning.

Must-Have Qualifications Education:

High school diploma or GED required.

Skills:

Excellent customer service and communication skills. Strong PC skills (MS Office, Email, file management). Solid organizational skills with the ability to prioritize tasks. Ability to learn and safely operate technical office and bindery equipment.

Physical Requirements:

Ability to stand for an entire shift and lift up to 50 lbs. when needed. Nice-to-Have Qualifications Previous experience in a customer service, mailroom, or copy center environment is a plus. The target hiring compensation range for this role is $15 to $16.48 an hour. Compensation is based on several factors including, but not limited to education, relevant work experience, relevant certifications, and location.

About Aquent Talent:

Aquent Talent connects the best talent in marketing, creative, and design with the world's biggest brands. Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. We also offer free online training through Aquent Gymnasium . More information on our awesome benefits ! Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We're about creating an inclusive environment—one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive. #LI-Onsite