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First Community Bank

Loan Sales Support Servicing Representative

Career Insights for Sales Support Representative

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Based on South Carolina data

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What they do

A Sales Support Representative provides administrative support to sales and field sales representatives. Assists with creating sales proposals or sales presentations and demonstrations, and maintains records related to sales May obtain and document price quotes for customers; may process customer orders.

$38,291 / year median in South Carolina

-19% projected decline

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Job Description

Loan Sales Support Servicing Representative First Community Bank United States, South Carolina, Lexington Sep 01, 2026 Position Summary Responsible for performing

daily operational and servicing functions within the Loan Sales Support

department. This role supports the processing, maintenance, and servicing of

various products or accounts while ensuring accuracy, compliance with internal

procedures, and adherence to applicable policies and regulatory requirements. Essential Duties and

Responsibilities (Other duties may be assigned.)

  • Demonstrate
    working knowledge of Bank loan products and procedures.
  • Perform loan
    system maintenance in accordance with department processes and procedures,
    including scanning, as directed.
  • Assist with
    onboarding, verification, and ongoing maintenance of accounts or records within
    core systems, ensuring accuracy and completeness for each transaction.
  • Introductory
    level of tracking and clearing of loan level exceptions to include financial to
    bank policy and regulatory requirements.
  • Introductory
    level in execution of lien perfection and release by
    maintaining accurate records to ensure lien are released within required
    timeframes and compliance with regulations, breaking down the paid off loan
    file, and mailing appropriate letters and lien release documentation to
    customers.
  • Support
    introductory-level of account closures or payoffs by maintaining accurate
    records, ensuring timely completion, preparing documentation, and distributing
    required correspondence.
  • Introductory
    level knowledge of loan transactions, general ledger accounting.
  • Accurately and
    efficiently process a variety of transactions, payments, and related postings
    according to established procedures.
  • Monitor consumer credit
    reporting, including inquiry, research and disputes.
  • Respond
    professionally and knowledgably to internal and external inquiries related to
    assigned responsibilities.
  • Primary duties
    may differentiate based upon the level of experience within the role.
  • May be requested
    to assist in the support of other bank activities. Qualifications
  • High school graduate or equivalent and 2-3 years of
    experience in loan operations or an equivalent combination of education and
    experience.
  • Exhibit attention to detail and accuracy.
  • Proven problem-solving, critical thinking, and
    analytical skills. Ability to interpret
    a variety of information furnished in written, oral, diagram, or schedule form.
  • Proficiency in using computers and office products
    (e.g., Word, Excel).
  • Excellent customer service and interpersonal skills.
  • Strong organizational and time management skills.

Ability to prioritize and demonstrate willingness and desire to interact in a

team environment.

FIRST COMMUNITY BANK

(SC) is an EEO Employer - M/F/Disability/Protected Veteran Status

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