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Elder's ACE Hardware

Team Leader

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What they do

A Store Lead leads team of retail store sales associates and assists with management of store operations. Trains sales associates and organizes staff schedules and assignments. Resolves customer complaints. Oversees store merchandise inventory and displays, and monitors sales performance.

$40,181 / year median in Tennessee

+10% projected growth

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Job Description

Team Leader Elder's ACE Hardware - 3.8 Knoxville, TN Job Details 3 hours ago Qualifications Staff supervision Retail industry sales team management experience Managing retail teams Retail management Management experience within retail industry Full Job Description The Retail Leadership Team sets a leadership example for our associates by delivering best-in-class helpfulness to our customers and ensuring the store is well-stocked, neat, and clean for the ultimate Elder's experience. The Team Leader should perform whatever task is necessary to ensure the store's success. This includes basic tasks such as loading, sweeping, cashiering, etc. when necessary Provides exemplary leadership on the sales floor with emphasis on customer service. Always projects a positive, enthusiastic view of Elder's. Helps keep the store staff focused on important tasks such as routinely completing the four Duty Lists, promptly putting out freight, completing projects, and working on any store specific tasks. Especially in the Store Manager's absences, sees that customers are well served and that all staff is productive and completing the proper tasks efficiently. Maintains at least one department at exceptional level as to set standard for other department heads. Opens and/or closes on a regular basis. Stays current on his/her personal development/training plan. Assists in training including continuously enforcing the principles of The Six E's and, if assigned, performing the responsibilities of the Training Coordinator. Minimum 1 year retail experience in a supervisory role. Work experience in a hardware or home improvement store a big plus. Available to work one weekend day per week and 1-2 evenings.
Physical requirements:
standing or fast-paced walking throughout the shift, lifting up to 80lbs, bending, pushing/pulling, breaking down boxes, climbing ladder, etc. Drive forklift as needed.