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GC
GW Career Solutions
Retail Customer Service Associate
Entry-Level JobVerifiedNo experience needed
Job Description
Job Summary Join our dynamic retail team as a Retail Customer Service Associate and become the friendly face that helps customers find what they need while delivering exceptional service. In this energetic role, you will assist shoppers with product information, operate the cash register, and ensure a smooth checkout experience. Your enthusiasm and communication skills will create a welcoming environment that encourages customer loyalty and drives sales. This paid position offers an exciting opportunity to develop your retail expertise, showcase your product knowledge, and contribute to a vibrant store atmosphere. Responsibilities Greet customers warmly and provide outstanding customer service to enhance their shopping experience Operate POS (Point of Sale) systems efficiently for retail sales transactions, including cash register operations and cash handling Assist customers with product demos and answer questions about store merchandise to promote sales and upselling opportunities Stock shelves, organize displays, and support merchandising efforts to maintain an attractive store environment Conduct retail math calculations accurately for transactions, discounts, and pricing adjustments Handle cash drawer management with attention to detail, ensuring proper cash handling procedures are followed Support inventory management by stocking products, organizing stockroom areas, and participating in stock counts Qualifications Previous retail sales experience or familiarity with POS systems is preferred but not required; training will be provided Strong communication skills in English; bilingual abilities are a plus to serve a diverse customer base Demonstrated phone etiquette when assisting customers via phone or in person Experience supervising or leading team members is advantageous but not mandatory; leadership qualities are valued Ability to perform basic math calculations accurately for transactions and inventory tasks Knowledge of retail store product lines, merchandising principles, and customer service best practices Capable of standing for extended periods, lifting moderate loads, and working in a fast-paced environment Join us as a Retail Customer Service Associate and be part of a lively team dedicated to creating positive shopping experiences! Your energy, communication skills, and proactive approach will help us deliver top-tier service while advancing your career in retail.
Pay:
$15.00 - $23.45 per hour Expected hours: 30.0 - 40.0 per weekBenefits:
Dental insurance Health insurance Vision insuranceWork Location:
In personBenefits
- Health Insurance
- Dental Insurance
- Vision Insurance
Career Insights for Retail Store Clerk
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Scorecard
Based on Tennessee data
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What they do
A Retail Store Clerk sells merchandise or products in a retail store. Greets customers, adds customer sales totals and processes sales transactions. Arranges store merchandise and advertising displays. May assist with store opening and closing.
$26,192 / year median in Tennessee
+1% projected growth