Music & Arts seeks a Senior Sales Associate to support students, parents, and educators in our retail store. In this role, you'll proactively engage customers, recommend instruments, rentals, accessories, and private lessons, and provide knowledgeable, friendly service. You will help maintain merchandising standards, process transactions, rentals, and repairs, and support school programs. This position is ideal for a results-driven retail professional who loves music, enjoys working with families and teachers, and thrives in a collaborative, education-focused environment. Responsibilities Welcome and engage customers, identifying music education and gear needs Recommend and sell instruments, rentals, accessories, and lessons Open and close the store, handle cash, and reconcile daily sales Maintain merchandising, signage, and product displays to brand standards Support school programs and educators with orders and rentals Process rentals, repairs, special orders, and online pickups accurately Meet or exceed personal and store sales and lesson enrollment goals Provide expert product knowledge and referrals to teachers and repair techs Assist with inventory counts, stocking, and loss prevention procedures Collaborate with teammates to deliver a student-focused store experience Required Skills Retail sales Point-of-sale systems Cash handling and reconciliation Customer relationship management Product knowledge - musical instruments Merchandising and visual display Inventory control Lesson program or subscription sales Communication and interpersonal skills School and educator outreach