Overview Duck Donuts is a made-to-order donut shop known for serving warm, fresh donuts that are customized for each guest with a variety of coatings, toppings, and drizzles. We focus on creating a fun, welcoming experience where customers can enjoy donuts made fresh right in front of them. We are looking for reliable, energetic, and customer-focused Team Members to join our team. This is a hands-on role where you'll help throughout the store, including greeting customers, taking orders, making and decorating donuts, keeping the store clean, restocking supplies, and supporting your teammates. We're looking for people who bring a positive attitude, enjoy working with customers, and are willing to jump in wherever needed. You do not need previous leadership experience, but you should be dependable, motivated, and comfortable working in a fast-paced environment. This is a highly customer-facing position, so a friendly personality, strong communication skills, and positive energy are very important. Key Responsibilities Greet every customer in a friendly and welcoming manner. Provide excellent customer service and help create a positive guest experience. Take customer orders and operate the POS/register system. Prepare, decorate, and package donuts according to Duck Donuts standards. Assist with food preparation and other store tasks as needed. Keep workstations, dining areas, equipment, and other areas of the store clean and organized. Restock toppings, icings, packaging, and other supplies throughout the shift. Follow all food safety, sanitation, and health requirements. Work together with other team members to keep the store running efficiently. Communicate customer concerns or operational issues to management. Stay productive during slower periods by cleaning, stocking, and preparing for upcoming business. Help create a positive, energetic, and team-oriented work environment. What We're Looking For Strong customer-service mindset. Energetic, upbeat, and positive personality. Comfortable greeting and interacting with customers. Dependable and able to arrive on time for scheduled shifts. Willing to learn and help wherever needed. Able to work effectively in a fast-paced environment. Strong communication and teamwork skills. Previous food service, retail, or customer service experience is preferred but not required. Ability to stand for extended periods and perform normal restaurant duties. Flexible availability, including mornings, evenings, weekends, and holidays as needed. Valid Food Manager Certification required, or willingness to obtain certification within 30 days of hire.

Job Types:

Part-time Benefits:

Employee discount

Shifts:

Morning shift Day shift Evening shift Weekend availability

Work Location:

In person

Pay:

$9.00 - $11.00 per hour

Work Location:

In person