Job Summary We are seeking an experienced, results-driven Team Lead to join our brand-new North Fort Worth location. This role requires a hands-on leader who will take full accountability for the center's daily performance, lead associates, customer service standards, and revenue growth. Already a Working in a UPS Store ? We are looking for candidates who are currently working or have worked in recent past at UPS Store at any role in the retail UPS store. Please take note UPS retail store experience only: Key Responsibilities Daily Operations Lead Associates Customer Service Excellence Role Scope The Team Lead focuses primarily on floor execution, leading associates, and excellent customer service
Qualifications & Requirements Industry Experience:
Prior experience working in as an associate amd / or team lead at The UPS Retail Store is strongly required(must have).
Leadership:
3+ years of retail team lead, with a proven track record of leading staff and driving sales goals.
Technical Skills:
Proficiency with retail point-of-sale systems (UPS MPOS ) and basic computer applications.
Notary Public:
Must possess an active Texas Notary Public commission or be willing to obtain one within 30 days of hire.
Physical Demands:
Ability to stand for extended periods and regularly lift and maneuver packages weighing up to 50 lbs. Performance Bonus Program In addition to the base salary, this position qualifies for a monthly performance bonus tied directly to hitting specific growth metrics in: B2B Commercial Printing (Business cards, binding, wide-format)
New Mailbox Rental Agreements Pay:
$15.00 - $17.00 per hour Application Question(s): How many years/months of direct experience do you have working inside (any role) The UPS Retail Store?