The Center Associate is the backbone of The UPS Store. The Associate is responsible for delivering world-class customer service to all retail customers. He/She receives and processes packages for shipment, prepares files for printing, assists customers with notary service, and operates point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options. The Associate exhibits confidence by knowing best practices as related to the industry. The ideal Center Associate candidate will have retail sales experience, strong computer and internet skills, a high school diploma/GED, a friendly and genuinely helpful demeanor, a professional appearance, and will be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time. The UPS Store is a franchise that is locally owned and operated. We are not employees of United Parcel Service.

RESPONSIBILITIES

Delivers outstanding customer service to walk-in customers and telephone inquiries Continuously practices good listening skills with customers, UPS Store team members, and leadership Takes ownership of the customer's shipping needs and offers viable solutions Takes action to learn all product and service offerings, alternative solutions, and industry trends Operates all equipment, software, and devices in an expert fashion and is willing to teach others Maintains a clean, organized, and safe working environment Performs other duties as assigned Maintains positive demeanor and energy while helping a high volume of customers

QUALIFICATIONS

Prompt, reliable, and responsible Saturday and Sunday availability a must Strong computer skills, including Microsoft Office and Adobe Suites Able to operate independently and be self-driven to complete tasks Excellent verbal and written communication skills High school diploma required Able to lift 50 pounds Willing and able to work a very flexible, part-time schedule that may span Saturday thru Friday

BENEFITS

Advancement opportunities, ability to grow within the company Company paid notary certification

Job Type:

Part-time Pay:

$10.00 - $12.00 per hour

Experience:

Customer Service/Retail:

1 year (Preferred)

Work Location:

In person