Music & Arts seeks a part-time Senior Sales Associate to lead sales and service in our retail store. In this role, you'll help customers select instruments, accessories, and rentals, enroll students in lessons, and support school music programs. You'll model excellent customer service, mentor junior associates, and help drive store sales through product knowledge, add-on sales, and community outreach. Ideal candidates bring strong retail sales experience, a passion for music education, and comfort working evenings and weekends in a collaborative, student-focused environment. Responsibilities Welcome and consult with customers on instruments, rentals, accessories, and lessons Drive sales by recommending add-on products and promoting lesson programs and services Process sales, rentals, and returns accurately using POS systems Support and mentor junior associates on sales techniques and product knowledge Maintain merchandising standards and ensure well-organized, stocked displays Assist with inventory counts, tagging, and loss prevention procedures Collaborate with school service representatives and educators to support local programs Handle customer issues professionally to ensure high satisfaction and repeat business Required Skills Retail sales Point-of-sale (POS) systems Customer relationship management Music product knowledge Instrument rentals processing Merchandising Inventory management Sales reporting Lesson program enrollment Communication skills