We are looking for a detail-oriented Branch/Retail Banking Clerk to join a financial services team in Texas. This Contract position combines front-line teller support with customer-focused banking assistance, requiring someone who can manage transactions accurately while delivering a high-quality client experience. The ideal candidate is comfortable working in a fast-paced branch environment, handling data entry and cash-related tasks, and helping customers identify banking products and services that fit their needs.
Responsibilities:
- Process routine branch transactions for walk-in and drive-in customers, including deposits, withdrawals, check-related activity, money orders, and other service requests while verifying required information before completion.
- Manage a cash drawer with accuracy, complete daily balancing activities, and research discrepancies promptly to maintain compliance with branch standards.
- Support both teller and relationship banking functions by assisting customers with account servicing needs and explaining available financial products and services.
- Open and maintain customer accounts, update records carefully, and complete documentation accurately in accordance with internal guidelines.
- Build strong client relationships by listening carefully, identifying customer needs, and recommending appropriate banking solutions and referrals.
- Contribute to branch sales efforts by promoting products and services, generating referrals based on customer needs, and participating in marketing or outreach activities established by leadership.
- Provide operational support to senior teller staff and other team members by answering questions, helping resolve service issues, and stepping into teller duties when needed.
- Assist other branch locations or regional banking centers as business needs require, offering dependable coverage and service continuity.
- Handle collection items and complete additional back-office or administrative support tasks assigned by management.