Music & Arts seeks a part-time Senior Sales Associate to support our mission of advancing music education in our retail store. You will guide students, parents, and educators in selecting instruments, rentals, accessories, and private lessons, providing knowledgeable, friendly service. Responsibilities include driving sales, enrolling students in lessons, processing POS transactions, maintaining merchandising standards, and assisting with inventory. You'll collaborate with teachers and school service reps, support store events and recitals, and help create an inclusive, community-focused environment where music learners thrive. Responsibilities Engage customers to understand musical needs and recommend instruments, rentals, and lessons Drive sales of band and orchestra instruments, accessories, and services Support lesson enrollment and promote educational programs Provide accurate product information and basic instrument demonstrations Process sales, rentals, returns, and lesson payments using POS systems Maintain merchandising standards, signage, and product displays Assist with inventory, stock counts, and incoming shipments Collaborate with lesson staff, educators, and school service reps Resolve basic customer issues and escalate complex concerns as needed Support store events, recitals, and community outreach activities Required Skills Retail sales Customer service Point-of-sale (POS) systems Cash handling and reconciliation Product knowledge - musical instruments Lesson and service enrollment Merchandising and visual display Inventory management basics Communication and interpersonal skills Problem-solving and conflict resolution