Description:

The Retail Associate/Cashier is the face of Tobacco Hut. This role is responsible for providing exceptional customer service, processing transactions accurately, and maintaining a deep knowledge of our product inventory (including cigars, vaporizers, and accessories). The ideal candidate is reliable, personable, and capable of maintaining a clean, organized storefront.

Key Responsibilities Customer Service:

Greet every customer upon entry and provide expert recommendations based on their preferences and needs.

Sales & Transactions:

Operate the Point of Sale (POS) system to process cash, credit, and mobile payments accurately.

Age Verification:

Strictly follow legal requirements by verifying government-issued IDs for all age-restricted products.

Inventory Management:

Assist with receiving shipments, stocking shelves, and ensuring products are properly fronted and priced.

Shop Maintenance:

Maintain a clean and inviting environment by dusting displays, sweeping floors, and organizing the humidor.

Loss Prevention:

Stay alert to store activity to minimize shrinkage and ensure a safe shopping environment.

Requirements:

Experience:

Previous experience in retail or customer service is preferred but not required.

Communication:

Strong verbal communication skills to interact effectively with a diverse customer base.

Math Skills:

Ability to handle currency and make change quickly and accurately.

Product Knowledge:

Willingness to learn about various tobacco products, brands, and industry trends.

Physical Requirements:

Ability to stand for extended periods and lift up to 25 lbs (e.g., boxes of inventory).

Reliability:

Must have dependable transportation and a consistent track record of punctuality. Requirements Must be 21 years of age or older (per legal requirements for tobacco sales). Must be able to work a flexible schedule, including evenings, weekends, and holidays.