Inside Sales Associate Grand Event Rentals- Bothell, WA Bothell, WA Job Details Full-time From $27 an hour 1 day ago Benefits Paid holidays Health insurance Paid time off Qualifications Event brand integration Event accessibility planning Event technology integration Event visual design Event guest experience design Full Job Description Grand Event Rentals | Bothell, WA Full-Time | In-Office Grand Event Rentals is a locally owned and operated event rental company serving the greater Puget Sound area. We provide tents, tables, chairs, linens, tabletop, staging, dance floors, décor, and other event equipment for weddings, corporate events, fundraisers, festivals, private parties, and more. We are looking for an organized, dependable, and customer-focused inside sales associate to join our office team. This is an in-office, customer-facing position that combines project coordination, inside sales, customer service, and administrative support. The ideal candidate is someone who enjoys staying busy, can confidently manage multiple priorities at once, follows through on details, and communicates professionally with both customers and coworkers. Responsibilities Customer Service & Inside Sales Answer incoming phone calls and assist customers with rental questions, product selection, pricing, availability, and general event-rental needs Respond to customer inquiries by phone and email in a timely and professional manner Assist customers with rental pickups and returns at our showroom Help customers understand rental policies, delivery requirements, payment terms, and other important details Build positive relationships with customers and provide knowledgeable, solutions-oriented service Project & Order Management Manage customer orders from initial inquiry through final return Review quotes and orders for accuracy and follow up on outstanding details Maintain customer accounts and keep order information current Follow up on quotes, leads, and pending orders to help convert inquiries into confirmed rentals Coordinate changes, additions, substitutions, and other customer requests Communicate important order details and changes with our warehouse, delivery, and rental teams Track deadlines and ensure necessary information is received prior to an event Identify potential issues or missing information before they become problems Office Support Provide general phone and administrative support for the rental office Process payments, contracts, order confirmations, and other customer documentation Assist with scheduling and coordinating deliveries and pickups as needed Help maintain accurate customer and order records Support the team with other office and customer-service responsibilities as needed What We're Looking For Previous experience in customer service, inside sales, office administration, project coordination, hospitality, events, or a related field Excellent verbal and written communication skills Strong attention to detail and organizational skills Ability to manage multiple customers, orders, and deadlines simultaneously Comfortable communicating by phone and email Professional, friendly, and confident demeanor Strong follow-through and ability to take ownership of assigned projects Ability to problem-solve and make decisions within established company policies Comfortable working in a fast-paced environment where priorities can change throughout the day Proficiency with computers and standard office software Ability to learn rental software and company procedures quickly Reliable attendance and punctuality A Great Fit for This Position This position is well suited for someone who enjoys people, organization, and problem-solving. You should be comfortable switching between answering a customer call, reviewing an order, following up on a quote, helping a customer at the counter, and communicating with the warehouse team—all while keeping track of the details. Event rental experience is a plus but not required. We are willing to train the right person who brings strong customer service, organizational, and communication skills. Compensation & Benefits Competitive hourly pay based on experience Full-time position In-office position in

Bothell, WA Benefits:

medical, PTO, paid holidays, employee rental discount Opportunity to grow within a local, established company Work with a close-knit team in a hands-on event industry environment Schedule Monday-Thursday 8:30am-5:00pm, Friday 9:00am-5:30pm (~12) Saturday's a year 9:00am-4:00pm Our business can become particularly busy during the spring and summer event season, so the ability to remain organized and maintain excellent customer service during high-volume periods is important. To Apply Please submit your resume and a brief introduction explaining why you feel you would be a good fit for the Project Manager position at Grand Event Rentals.

Pay:

From $27.00 per hour

Work Location:

In person