Bakery/Coffee Shop Assistant Team Leader Metropolitan Market - 3.4 Sammamish, WA Job Details 20 hours ago Benefits Store discount Health savings account Disability insurance Health insurance Dental insurance Paid time off Employee assistance program Vision insurance Life insurance Retirement plan Qualifications Food and beverage product quality management Bakery experience Customer communication In-store promotions Maintaining an organized workspace Expiration dates monitoring Stock rotation management Sales Food service workstation cleanliness Team leadership Food service cleaning Labeling Coaching Merchandising In-person customer service Managing store merchandising operations Mid-level Performance management Shelf stocking Team development Managing retail merchandising teams Supervising experience Team training Strategic promotions Food and beverage industry expertise Physical inventory counts for inventory management Organizational skills Perishable goods management Merchandising display arrangement Materials management in food and beverage Full Job Description

WHO WE ARE

At Metropolitan Market, we believe food brings people together, and that's why it is at the heart of everything we do. As a premier grocery retailer in the Puget Sound region since 1971, we have spent over 50 years serving our communities as a best-in-class destination known for our fresh, high-quality, and innovative offerings. Our team is driven by a shared commitment to legendary service. Whether serving guests on the sales floor or working behind the scenes, we bring sincerity, care, and attention to detail to every interaction. Our stores are built on exceptional quality and guest service standards, creating an environment where team members take pride in their work and the impact they have every day.

THE ROLE

The Bakery/Coffee Shop Assistant Team Leader plays a key role in leading Bakery and Coffee Department operations, developing team members, and ensuring consistent execution of guest service, quality, safety, and department standards. In our fast-paced environment, this position provides hands-on leadership and coaching while ensuring effective execution of product preparation, stocking, cleaning, merchandising, and other department priorities. Strong leadership, organization, sense of urgency, and attention to detail are essential. We seek dependable, team-oriented individuals who are confident in guiding and developing others and committed to delivering a welcoming, high-quality guest experience.

MORE ABOUT WHAT YOU'D DO

Oversee daily department operations, ensuring team members consistently uphold guest service, quality, safety, and department standards. Provide ongoing training, coaching, and direction to support effective execution and team member development. Partner with the Bakery/Coffee Shop Team Leader on ordering and inventory management, maintaining appropriate inventory levels to support strong merchandising, product availability, and sales. Works with Bakery/Coffee Shop Team Leader to manage sales, gross profit, labor, and supply budgets, monitoring performance and adjusting department execution as needed. Provide outstanding guest service, adapting approach to meet individual guest needs and build rapport through personalized service. Prepare handcrafted coffee and tea beverages with consistency, quality, and attention to detail. Ensure products are packaged, labeled, and merchandised in accordance with quality, presentation, and department standards. Ensure outdated products are removed from the sales floor daily and proper product rotation is consistently maintained. Maintain a clean, organized, and safe department, ensuring team members consistently follow established safety standards. Lead and supports effective execution of product promotions and focuses. Participate in monthly inventory, supporting accurate product counts and effective department organization.

WHAT WE'RE LOOKING FOR

Two years of bakery/coffee or food service experience required. One year of supervisory experience preferred. Exceptional customer service skills. A high level of self-motivation and initiative. Ability to problem solve and have proven success working in a diverse team environment. Demonstrated ability to manage multiple priorities in a fast-paced environment while maintaining quality and meeting deadlines. Excellent time management and organizational skills. Curiosity and a desire to learn. Ability to work a flexible schedule based upon business needs, including nights and weekends.

WHAT WE OFFER

Competitive pay 20% team member discount Medical, dental, vision insurance (very low cost to team members) Health savings accounts (subject to qualified medical plans) Flexible spending arrangements (subject to qualified medical plans) Company-funded disability and life insurance Employee Assistance Program available to all team members Retirement plans available to all team members Generous paid time off benefits Sick/safe leave provided consistent with local and state requirements Reduced cost ORCA Card program for King County team members Education support Career development opportunities The specific programs and options available to any given team member are dependent upon eligibility factors such as position, date of hire, work location, and terms of applicable collective bargaining agreements.

OTHER THINGS TO KNOW

Equal Employment Opportunity (EEO): It is the policy of Metropolitan Market, LLC that all employees and applicants be afforded equal opportunities in employment without regard to race, color, national origin, creed, religion, sex, age, genetic information, marital status, sexual orientation, gender identity, veteran or military status, sensory, mental, or physical disability, whether actual or perceived, or retaliation for engaging in an EEO protected activity. The Company prohibits discrimination or harassment based on any of these categories, or any other bases protected under applicable local, state, or federal law.