Required Education:

• High school diploma or equivalent

Requirements:

• Customer service experience in a fast-paced environment
• Experience with warehouse processes, including receiving and counting inventory
• Strong communication and customer service skills
• Ability to navigate multiple service channels and identify appropriate solutions for customers
• Ability to identify and communicate potential sales opportunities
• Strong attention to detail when handling inventory and customer requestsOverviewSupports customer service and warehouse operations by assisting customers across multiple service channels, receiving and counting inventory, and providing solutions that help customers get the job done.

Contributes to sales growth by identifying potential selling opportunities during customer interactions.

Primary Responsibilities

• Receive, count, and process incoming inventory accurately
• Provide consistent, high-quality customer service across multiple service channels
• Understand customer needs and guide customers toward appropriate products and solutions
• Support the Grainger Service Promise by delivering a positive customer experience
• Engage customers to identify leads and additional selling opportunities
• Support daily warehouse and customer service processes as needed
• Only those lawfully authorized to work in the designated country associated with the position will be considered.
• Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client's business needs and requirements.

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