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Guest Services Worker. Job in Lansing Gr8Jobs
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Scorecard
Based on West Virginia data
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What they do
A Greeter welcomes customers or guests into businesses, creating the first impression. Assist with any queries and promote the business' facilities or operations. Greeters also farewell guests or customers. Escalates any issues or concerns to management.
$31,985 / year median in West Virginia
Job Description
Join Aramark as a seasonal Guest Services Worker at Adventures on the Gorge. In this front-line role, you'll warmly welcome guests, assist with check-in, answer questions about activities and amenities, and resolve issues to ensure an exceptional experience. You'll handle basic point-of-sale transactions, keep guest areas clean and organized, and follow all safety and service standards. Working as part of a supportive team, you'll uphold Aramark's values of inclusivity, respect, and ethical conduct while helping guests enjoy memorable stays in a fast-paced, outdoor-oriented setting. Responsibilities Greet and assist guests with check-in, directions, and general inquiries Deliver courteous, timely service aligned with Aramark standards Handle basic point-of-sale transactions and process payments accurately Maintain cleanliness and organization of guest service and common areas Assist with activity information, bookings, and local attraction details Respond to and resolve guest concerns or escalate as needed Follow all safety, security, and emergency procedures Collaborate with team members to support events and peak periods Communicate effectively with supervisors about guest needs and issues Uphold company policies, ethical standards, and inclusivity practices Required Skills Customer service Point-of-sale (POS) operation Cash handling Verbal communication Conflict resolution Time management Basic computer literacy Safety and emergency awareness Detail orientation Team collaboration