A Retail Store Manager manages a retail store, either an independent business or a store that is part of a large retail chain. Reviews and monitors merchandise sales, inventory and prices, and directs advertising and promotions. Supervises sales, warehouse, cleaning, maintenance and security staff and prepares work schedules. Responsible for resolving customer complaints.
As the Store Manager, you are responsible for the store's overall performance, talent initiatives, operational execution, visual standards, and customer experience. Ideal candidates are individuals who are motivated, adaptable to change, coachable, values oriented, strong talent developers, and have a passion for our brand. Your Day to
Day May Include:
Sales Leadership Responsible for overall store performance and KPI's Serve as brand ambassador by showing passion for the brand, educating our customers on our history, and you are knowledgeable about our product and the industry as a whole Experienced in creating effective action plans to maintain or improve performance Knowledgeable in how to build new and repeat business through customer clienteling Training + Development Proven track record in recruiting, onboarding, and developing both internal and external talent Effective in your communication style, and your messaging energizes and encourages others to want to work together Enjoy leading through collaboration, encouraging the team to share ideas and opinions, fostering accountability and trust Capable of clearly communicating new initiatives and goals in a timely and effective manner Customer Service Passionate about providing the best customer experience to purchasing and non-purchasing customers Enjoy leading by example when setting the tone in how the team shows up each day in store and personal presentation Capable of leading and coaching through return policies, while also prioritizing the overall customer experience Quick to respond to customer complaints and concerns in a professional manner, while being resolution oriented Capable of leading execution of brand visual standards and updates
Operations:
Capable of executing daily store operations in a timely and efficient manner Experienced in scheduling team members to the needs of the business and budget Experienced in managing store inventory with a high level of detail and organization per SOPs Willing and capable of leading opening / closing duties You could be great for this role if: You are adaptable and easily manage change You are organized and have excellent time management skills You have an eye for spotting and recruiting talent You are motivated and results driven You are coachable and receive feedback You are passionate about the gorjana brand Minimum requirements: At least one year experience in a retail leadership position Must be over the age of 18 Ability to lift or move at least 50 lbs Ability to bend, squat, twist and reach Ability to stand and/or walk for at least 6 hours per shift Ability to be flexible to the needs of the business, working nights, weekends, and holiday shifts Ability to work full time hours, with open availability
Compensation:
Salary range starting from $75,000 Commission and bonus opportunities Employer Sponsored Medical, Vision, Dental and Life Insurance Benefits for employee + family Additional Perks & Benefits Generous employee discount and product perks program Maternity & Disability Benefits 401K and matching program• (waiting period applies) Paid Vacation and sick time Opportunities to grow with the brand and develop your skills We participate in E-Verify to confirm employment eligibility for all new hires. E-Verify compares information from your Form I-9 to official records to confirm authorization to work in the United States.
Pay:
$75,000.00 - $85,000.00 per year
Benefits:
401(k) matching Dental insurance Employee discount Health insurance Paid time off Parental leave Vision insurance Application Question(s): What is your preferred email? LinkedIn Profile How did you hear about this job? Why do you want to work at gorjana? Why are you interested in the Store Manager role? Please list any upcoming PTO in the next 90 days: Do you meet the minimum age requirements for this position? Do you require any accommodations to perform the duties of the job as listed in the job description? If yes, please provide details so we can appropriately engage with you on these. I agree to gorjana
