Refreshments Retail Team Manager (AL, Decatur)AL, Decatur About the Role Five Star Breaktime Solutions is a premier provider of away-from-home convenience services, committed to delivering innovative breaktime solutions that enhance customer experiences. We are seeking a Refreshments Retail Team Manager to lead and develop a team of Retail Team Managers, Merchandisers, and Location Attendants in providing best-in-class retail operations and customer satisfaction. This role serves as a key link between Five Star and our clients, ensuring strong partnerships, operational excellence, and customer retention. The Retail Team Manager is responsible for overseeing multi-site route operations, driving merchandising and promotional initiatives, analyzing financial performance, and cultivating a culture of accountability, safety, and service excellence across all assigned locations. What Five Star Has To Offer

+ Paid vacation, paid holidays, paid sick days. + 401(k) retirement savings plan with company match.

+ Comprehensive medical, dental, and vision insurance plans (individual and family coverage).

+ Voluntary FSA, life insurance, and short/long-term disability options.

+ Opportunity to support our 501(c)3 charity, Feeding the Future, Inc., which provides over 500,000 meals annually to children in need.

+ Opportunities for advancement. Key Responsibilities

+ Directly supervise retail and vending route staff, including hiring, training, scheduling, performance reviews, and disciplinary actions while fostering open communication and a collaborative team environment.

+ Maintain strong client relationships through regular visits, prompt issue resolution, and support of sales activities such as presentations, grand openings, and trade shows.

+ Execute and oversee plan-o-gram compliance, new market installations, merchandising, promotional activities, and location inspections to ensure company standards are consistently met.

+ Review daily and weekly retail financial reports to monitor sales, control labor costs, manage spoilage rates, ensure billing accuracy, and identify opportunities to increase revenue.

+ Manage replenishment, inventory levels, and service frequencies across retail locations, warehouse , and fleet to maximize sales productivity while controlling overtime and ensuring proper handling of perishable goods.

+ Enforce a safe working environment by communicating safety policies, overseeing fleet maintenance, managing building upkeep, and escalating any information that could impact account retention or business continuity. Required Qualifications

+ Bachelor's degree and two year's related experience and/or training; or equivalent combination of education and experience.

+ Valid driver's license and clean driving record.

+ Must be able to consent to a drug screen and pre-employment background check.

+ Must be able to lift 50 pounds.

+ Ability to lift, bend, stoop, and reach throughout the route.

+ Must be 21 to meet DOT requirements. Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities. Location

• AL, Decatur
• AL•3313 Sexton Road