University of West Alabama:

Academic Affairs:

College of Education Location University of West Alabama Open Date Jul 22, 2026 Description Reception & Office Administration Serve as the primary receptionist and first point of contact for the College of Education by greeting and assisting students, faculty, staff, and visitors in a professional and courteous manner. Answer, screen, and direct incoming telephone calls, emails, and walk-in inquiries. Maintain the reception area and ensure a welcoming and professional office environment. Receive, sort, and distribute incoming mail and packages, and coordinate outgoing mail. Maintain office supplies and equipment, and coordinate purchasing requests as needed for the Department of Instructional Leadership and Support. Schedule conference rooms and assist with meeting logistics. Administrative Support Provide administrative support to the department chair, faculty, and staff within the Department of Instructional Leadership and Support. Prepare, proofread, and distribute correspondence, reports, presentations, and other official documents. Assist with scheduling meetings, maintaining calendars, and coordinating appointments. Maintain departmental records, files, and electronic databases in accordance with university policies. Assist with processing travel requests, purchase requisitions, reimbursements, and other administrative paperwork. Coordinate office communications and maintain accurate contact information for faculty, staff, and external stakeholders. Provide on-site administrative support during college-sponsored events as needed. Student & Faculty Support Assist current and prospective students by providing information regarding college procedures, directing inquiries to appropriate personnel, and assisting with general administrative processes. Support faculty with course-related administrative needs, classroom scheduling, and instructional materials as requested. Assist with onboarding activities for new faculty and staff. Maintain confidentiality when handling student records and personnel information. Coordinate event logistics, including room reservations, technology requests, catering, materials preparation, and event setup. Data Management & Reporting Maintain accurate records and databases for the Department of Instructional Leadership and Support. Assist with collecting and organizing information for reports, assessments, accreditation activities, and other institutional initiatives. Compile data and prepare routine reports as requested. Maintain electronic and physical filing systems to ensure accessibility and compliance with university policies. Assist with special projects and initiatives as assigned. Monitor office operations to ensure efficiency and identify opportunities for process improvement. Perform other duties as assigned in support of the College of Education. Qualifications Required Qualifications Bachelor's degree Minimum of two (2) years of professional administrative experience, preferably in a higher education environment. Excellent written, verbal, and interpersonal communication skills. Strong organizational, time management, and customer service skills. Demonstrated proficiency with Microsoft Office Suite and other office technology. Ability to manage multiple priorities while meeting deadlines with minimal supervision. Ability to maintain confidentiality and exercise sound professional judgment. Preferred Qualifications Experience working in a college or university setting. Experience providing receptionist or front office administrative support. Experience coordinating meetings, events, or academic activities. Experience using university administrative systems, learning management systems, and document management software. Familiarity with academic policies, procedures, and student services within higher education. Skills & Abilities Excellent organizational, prioritization, and multitasking skills. Strong attention to detail and commitment to accuracy. Exceptional customer service and interpersonal skills. Professional demeanor and ability to interact effectively with students, faculty, staff, and external constituents. Strong computer skills, including Microsoft Office Suite, Google Workspace, and office management software. Ability to prepare professional correspondence, reports, publications, and forms. Ability to work independently while also functioning effectively as part of a collaborative team. Ability to maintain confidentiality and handle sensitive information appropriately. Ability to adapt to changing priorities and work effectively in a fast-paced environment. Demonstrated commitment to providing high-quality administrative support and fostering a welcoming environment for all College of Education constituents. Application Instructions Before hiring, the final candidate(s) must successfully pass a pre-employment background investigation, including information obtained from social media and other internet sources.

To Apply:

When you select "Apply Now," you will be prompted to provide the following: Cover Letter. A current resume or CV. Transcripts of all college work. Unofficial transcripts will suffice for application. Official transcripts must be submitted immediately upon employment. Email and phone number of three professional references. Reference letters may be requested later.