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University of West Alabama

Administrative Support Assistant, Registrars Office

Career Insights for Office / Administrative Assistant (General)

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What they do

An Office or Administrative Assistant performs administrative work in an office. Works in a wide variety of office settings, such as a company or business, or a government office or school. Manages paper and electronic files, uses office equipment including computers, responds to phone calls and emails, routes mail and maintains calendars and schedules.

$39,999 / year median in Alabama

+1% projected growth

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Job Description

Essential Duties and Responsibilities Maintain the office and perform administrative duties, including answering and directing phone calls, monitoring the Registrar's Department email, ordering and maintaining office supplies and materials (including transcript paper), and supporting the day-to-day operations of the department. Serve as the first point of contact for students, faculty, staff, and community members. Process transcript requests. Register students. Process drop and add forms. Process enrollment verifications and in-school deferments. Enter AIC holds. Process name and address changes. Manage the change of major process. Train and supervise student workers. Process the Apostille documents for international students. Maintain a continual knowledge of all degrees offered and the course requirements for each program. Other duties as determined by the Registrar. Cross-Departmental Duties Assist with the entry of the Master Class Schedule. Assist with the residency reclassification process. Assist in marking student's deceased in the system. Other duties determined by the Registrar.
FLSA:
Non-Exempt Qualifications Essential:
Bachelor's degree from an accredited institution. Minimum of two (2) years of experience in office-related work. Excellent communication, organizational, and problem-solving skills.
Desired:
Master's degree (or higher) from an accredited college or university. Experience with Ellucian Colleague or a similar student information system (SIS). Before hiring, the final candidate(s) must successfully pass a pre-employment background investigation, including information obtained from social media and other internet sources.