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BO
Big O Tires
Automotive Store Manager
Career Insights for Retail Store Manager
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Based on Arizona data
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What they do
A Retail Store Manager manages a retail store, either an independent business or a store that is part of a large retail chain. Reviews and monitors merchandise sales, inventory and prices, and directs advertising and promotions. Supervises sales, warehouse, cleaning, maintenance and security staff and prepares work schedules. Responsible for resolving customer complaints.
$51,802 / year median in Arizona
+7% projected growth
Job Description
Title:
Automotive Store Manager Earn $100,000+ annually through commission-based sales. Actual commission depends on your experience and skills. Enjoy the benefits of a national chain with the personal touch of a family-run business. Plus, receive an $10,000 sign-on bonus! Final pay and bonus details will be discussed during the interview process.Locations:
- Sedona AZ
Hours:
Must be flexible to store hours Responsibilities- Selling tires and services to customers in store to exceed assigned sales goals
- Inspecting customers' cars upon arrival
- Diagnosing tire-related problems, recommending service, and quoting prices
- Assuring necessary repairs are completed as ordered and priced as quoted
- Maintaining strong, effective relationships with customers and dealer personnel
- Overseeing customer satisfaction and solving problems that arise
- Assisting in store operations (i.e. opening/closing the store, Key Holder, Customer Satisfaction)
- Assisting technicians to ensure service levels are maintained
- Track reports, file invoices, greet customers, schedule appointments, follow up on sales calls, and make sales
- Ability to flex from one priority to another and make smart decisions about where and how to invest your time
- You are an avid learner who is inquisitive, loves big challenges, and can take on change with high emotional intelligence
- Actively works at developing proficiency in selling skills and tools
- You breathe confidence and can exhibit expertise in business
- Anticipates possible objections and proactively prepares responses to counter them
- Continues to learn methods for overcoming barriers and moving forward during any part of the sales cycle
- Utilizes in-depth knowledge of a variety of sales techniques and methodologies
- Consistently viewed as a positive role model in driving the sales process to consistently exceed expectations
- Inspired to deliver best you can be results through adverse situations
- Complete all other work assigned by management Qualifications
- 2+ years of tire service experience, preferably in a retail tire and service environment.
- Proficient in sells, customer service and is computer savvy
- Ability to work independently and follow directions
- Must be detail oriented, team-oriented, self-motivated, and takes initiative to business needed.
- Ability to work without constant supervision, while problem solving
- Able to communicate well with all levels of management with a high sense of integrity
- Attendance is a must, must be dependable and professional in a teamwork environment.
- May be required to operate a motor vehicle.