Department Manager, Beverly Hills

Department Manager, Beverly Hills Loewe - 4.2 Beverly Hills, CA Job Details Full-time $90,000 - $115,000 a year 10 hours ago Benefits Paid holidays Disability insurance Health insurance Dental insurance 401(k) Paid time off Vision insurance Employee discount Qualifications Financial acumen Full Job Description Position Created in Spain in 1846, LOEWE approaches 175 years as one of the world's major luxury houses. Since 2013, under LOEWE's creative director, Jonathan Anderson, the brand has started a new chapter, presenting itself to the world as a house focused on craft and culture; evidenced through an intellectual yet playful approach to fashion, bold and vibrant Spanish lifestyle, and unmatched expertise with leather. LOEWE has a rich legacy of craftsmanship dating back to its beginnings as a collective workshop and has long valued artisanal techniques in its approach to design and manufacture. These core values are reflected in the brand's belief in the importance of craft in today's culture, its modern interpretations of historical artistic achievements and its commitment to supporting contemporary art, craft, and culture around the world.

JOB DESCRIPTION

Role Mission As a Department Manager, you will take ownership of a departments or floor's performance, leading and proactively coaching a team of client advisors to achieve their individual, the department/floor, and the stores targets. You will support the Store Manager/Director with developing new and existing Clients. You will be responsible for building passionate, highly motivated, and talented individuals who continue to grow in their career, securing succession plans with this. Responsibilities Team Management and Development Lead the team to drive and deliver business goals, creating a positive, enjoyable work environment which fosters cooperation and excellence Define individual and team goals and targets, regularly reviewing, managing, and coaching performance against the expectations Provide regular and qualitative feedback to the team, coaching "in the moment" to achieve the greatest impact Identify, recruit, and develop talent in collaboration with the Store Manager/Director, securing succession plans to enable this Lead from the front, role modelling the way to sell and support your team in their sales to develop their KPI's Support and develop the team in building long lasting Client relationships leveraging all resources and tools available Communicate with passion and inspire the team on company messages and information during morning briefings, training, one to one meetings….. Provide support and guidance to new joiners ensure their onboarding path is fully completed so, their integration to the company is positive Client Experience Manage the customer flow to ensure each client is given the correct level of service and no client is left unattended or unacknowledged Cultivate a Client centric mindset to always ensure the highest level of Client experience Develop the customer database through optimizing data capture rate and integrity Product Focus on driving sales for an assigned category, analyzing performance and creating actions to improve and grow performance Grow the team's technical knowledge of the product category to increase KPI performance; Sales, Cross Selling, UPT, etc Share feedback with the regional team on the performance, customer feedback and market insights of the assigned product category Job responsibilities Operations Lead the store in the absence of more senior management, opening and closing the store, resolving difficult client, escalate or seek support where necessary Maintain a thorough understanding of policies, standards and procedures ensuring they are communicated and implemented Maintain inventory and be responsible for inventory management Additional duties and management responsibilities as required Key Requirements Proven experience within a similar environment leading diverse people to success Effective communication and interpersonal skills, valuing and amplifying diversity Strong and demonstratable commercial acumen Ability to be agile, creative, and commercial in solution development Passion and knowledge of the managed product category A Client centric mindset with a passion to exceed expectations A committed Team Player, willing to work side by side with the team to lead and influence A deep interest in Fashion, Art and Culture At our Maison, we offer a generous benefits package including medical insurance, bonus structure, paid time off, holiday pay, 401k, automatic employee contribution, and more. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, and to perform key job functions. The compensation for this position ranges from $90,000-$115,000 annually . The rate of pay offered will be dependent upon candidate's relevant skills and experience. In addition, there is a comprehensive benefits package including: medical, dental, vision, short and long-term disability, various paid time off programs, employee discount/perks, and a retirement plan with employer contribution.

LOEWE MAISON

Steeped in art and historical references, rooted in craft and tradition, Loewe has been reinventing leather craftmanship for almost 200 years. From its birth in Madrid in 1846 to its latest collection dedicated to the elegance of Chinese monochrome ceramics, the Maison's journey has been defined by its core values: energy, creativity, and a thoroughly modern approach blended with traditional techniques. Craft at Loewe is unconditionally bound up with art, an endless source of inspiration: from the British Arts & Craft masters to the whimsical world of Studio Ghibli, art is at the heart of every collection - and the House is committed to supporting the artists and creators informing its work. Today, Loewe's master artisans combine their craft knowledge, accumulated over generations, with new technologies to produce iconic objects presenting both instant appeal and enduring style: true incarnations of Loewe's ideals and vision.

Radical and ever-evolving:

here's to another 200 years of Loewe history Since 2013, Jonathan Anderson, Loewe's Creative Director, has been carrying this vision ever further. One of the leading designers of his generation, Anderson has spearheaded a major rejuvenation of the House. Through a redesign of the brand identity, a modern articulation of its commitment to craft (with the launch of the Loewe Foundation Craft Prize, for instance), and a series of critically acclaimed and genre-defining Women's and Men's collections, Loewe has been further elevated as an influential and global cultural force. At the intersection of fashion, craft and culture, Loewe's ambition is to be radical and ever-evolving. Craft and luxury are inextricably linked, and at Loewe, the one makes the other feel more accessible and tangible. By showing how the collections are made and honouring the complex artisanal processes behind them, it becomes possible to see their value and their merit. And by adding a cultural dimension - involving fine arts, film, dance, etc. -, Loewe has become a vibrant force for creativity and innovation, ensuring the brand's durability for another 200 years… and more.