Kitchen Department Head T&T Supermarket - 3.4 Chino Hills, CA Job Details Full-time $75,000 - $94,000 a year 23 hours ago Benefits Paid training AD&D insurance Paid holidays Health insurance Dental insurance Paid time off Employee assistance program Vision insurance Qualifications Customer communication Full Job Description The Opportunity Reporting to the Store Manager (or his/her delegate), and supervised by the Kitchen Operations Specialist, the Kitchen Department Manager is responsible for delivering the department daily routine, controls its profit and loss, provides guidance, supervision to Kitchen staff members and training to Kitchen service staff members.

You Will:

Greet customers with a smile and enthusiasm; build rapport and handle customer inquiries or complaints professionally. Manage daily operations and staff performance to meet department goals, ensuring efficiency and service excellence. Oversee product ordering, pricing accuracy, and proper labeling in alignment with company and merchandising strategies. Supervise and support junior team members; ensure fair task distribution and strict adherence to daily checklists. Provide hands-on coaching, training, and guidance to team members to promote continuous learning and improvement. Maintain product quality, food safety, freshness, and proper FIFO practices; ensure items like BBQ, Hot Foods, Dim Sum, and Sushi are well-packaged and displayed Conduct quality checks and inventory control; ensure cleanliness, hygiene, and equipment maintenance meet safety standards. Promote teamwork and foster an inclusive, respectful work environment. Lead by example by actively participating in all hands-on duties required in the Kitchen Department. Fulfill any additional responsibilities as assigned by superiors, contributing to the overall efficiency and success of the department.

You Should Have/Be:

Good communication skills in English; proficiency in Chinese (Cantonese and/or Mandarin) is an asset. Minimum of 5 years of relevant experience, including 3 years in a supervisory role preferred, demonstrating strong leadership and training abilities Familiar with kitchen-related products, packaging, display, and promotion techniques Proficient in Microsoft Office applications Well-versed in workplace health and safety practices. Familiar with tools and equipment relevant to the role; able to accurately interpret product labels Excellent organizational, problem-solving, interpersonal, and customer service skills Self-motivated, accountable, and able to work both independently and as part of a team. Benefits Competitive Wages Paid Holiday Leave Premium Pay For Holiday Work Hours Generous Paid Time Off (Annual Vacation, Sick, Marriage, Bereavement) Medical, Dental & Vision Care Life & AD&D Insurance Employee Assistance Program 401(k) Retirement Plan Paid Training 10% Off In-store Staff Purchase Discount Subsidized staff meal Birthday Cake Long Service Award Staff Recreation Activity Conditions Apply Safety Statement Safety continues to be T&T Supermarket's top priority. We've established health and safety policies and measures to ensure our Stores, Food Processing & Production Centres and Warehouse & Distribution are as safe as possible. Benefits Shift Safety Statement Safety continues to be T&T Supermarket's top priority. We've established health and safety policies and measures to ensure our Stores, Food Processing & Production Centers and Warehouse & Distribution are as safe as possible. T&T Supermarket is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, national origin, gender, gender identity, age, veteran status, non-disqualifying physical or mental disability, or any other applicable characteristics protected by law.