Overview We are seeking a proactive Assistant Manager to join our team. In this role, you will oversee the administration and sales activities related to Insurance, IRP Processing, Trucking Compliance & DMV ensuring seamless customer experiences and compliance with regulatory standards. The ideal candidate will have strong sales experience, leadership ability, excellent judgment, and the confidence to review employee work, resolve customer concerns, and keep the office operating smoothly when the owner or office manager is unavailable. The Assistant Office Manager will work closely with the owner and Office Manager and will be trained to provide dependable management coverage during absences and leaves. Primary Responsibilities Oversee daily office, Insurance, IRP Processing, Trucking Compliance & DMV , and customer-service operations Assign work, train employees, and monitor productivity and follow-ups Establish and track individual and team sales and retention goals Review leads, quotes, renewals, follow-ups, closed sales, and employee performance Quote, sell, bind, and service personal and commercial insurance policies Process and review California

IRP & DMV

transactions for accuracy Complete

DMV & IRP

Audits, verify DMV inventory, review weekly DMV bundles. Handle escalated transactions and customer concerns Review files, payments, deposits, and pending work Provide floor-lead coverage when management is unavailable Requirements Minimum of three years of recent Insurance Sales experience Some basic knowledge of California title transfers and registration renewals Proven experience in outside sales, retail sales, or insurance sales with a focus on customer relationship building. Previous experience as a lead, supervisor, assistant manager, office manager, or senior processor Excellent communication abilities in multiple languages; bilingual in Spanish proficiency is highly desirable. Knowledge of various insurance types commercial insurance and personal lines Exceptional customer service skills with the ability to handle client communication professionally and effectively. Bilingual in English and Spanish Strong attendance, punctuality, and schedule reliability Strong organizational skills and attention to detail Ability to manage multiple priorities in a fast-paced environment Experience handling payments, reports, and confidential customer information Proficiency with computers, email, electronic files, and web-based systems Ability to work independently and make sound decisions within established procedures Willingness to complete a background check, where permitted by law Join us as an Assistant Manager Insurance & DMV where your enthusiasm for sales combined with your expertise in insurance will help us deliver outstanding service while advancing your career in a vibrant, supportive environment!

Pay:

$25.00 - $26.00 per hour Expected hours: 40.0 per week

Benefits:

401(k) matching Health insurance Paid time off

Experience:

DMV Processing:

1 year (Required)

Management:

1 year (Required) Insurance sales: 3 years (Required)

Language:

Spanish (Required)

License/Certification:

Property & Casualty License (Required)

Work Location:

In person