Specialty Coffee Shop Manager (2+ years experience required) Couplet Coffee Los Angeles, CA Job Details Full-time $26 an hour 1 hour ago Benefits Paid training Employee discount Qualifications Food production Customer communication Pre-cooking preparation Café experience Employee relationship building Delegation Time management Full Job Description Overview Must have 1.5+ years in high-volume specialty coffee environment. Must have specialty cafe management or restaurant experience with high volume. Must have experience building a catering program or managing a catering program. Proficiency in Latte Art is a requirement. Couplet Coffee is seeking an outgoing, friendly Cafe/Restaurant Manager to join our team. As a manager, you will play a crucial role in creating a welcoming and inclusive atmosphere for our customers while preparing high-quality beverages and food items. You must be reliable, friendly, and efficient in time management. Your expertise in coffee preparation and customer service will ensure that every guest has an exceptional experience. If you have a love for coffee and enjoy working in a fast-paced environment, we would love to hear from you. Bonus points if you have restaurant management experience at a high volume restaurant with a specialty beverage program. Duties Prepare and serve a variety of coffee beverages, teas, and food items according to established recipes and standards. Great at delegating and keeping great relationships with baristas and team. Manage baristas and supervisors per location managed. Maintain cleanliness and organization of the work area, including equipment and utensils. Set the tone of efficiency, flow, and consistency of each drink and customer interaction. Provide excellent customer service by engaging with customers, taking orders, and addressing any inquiries or concerns. Assist in inventory management by tracking supplies and notifying management when stock is low. Follow food safety guidelines and proper food handling procedures to ensure the health and safety of customers. Collaborate with team members to ensure smooth operations during busy periods. Restaurant Management Skills Help build up a catering program out of our kitchen for local offices, businesses, and more Have P+L responsibilities at your last restaurants and know your COGs, Waste, and people management with a focus on positive reinforcement, no yelling, and making your teammates feel supported at work Coffee Skills Dialing in Espresso Steaming milk to perfection Latte Art Knowledge of food preparation techniques and food handling regulations Excellent customer service skills with the ability to communicate effectively People management skills in cafe settings Great attitude Friendly and outgoing personality Time management skills to prioritize tasks effectively during peak hours A passion for coffee, including knowledge of different brewing methods and flavor profiles Ideally you'll have experience behind the bar (on an espresso machine) for 2+ years, and management 1+years

Job Type:

Full-time Pay:

$26.00 per hour

Benefits:

Employee discount Paid training

Experience:

Specialty Coffee:

1 year (Required)

Work Location:

In person