Store Manager - Oakland Tierra Mia Coffee Company - 3.2 Oakland, CA Job Details Full-time From $71,000 a year 3 hours ago Benefits Paid holidays Health insurance Dental insurance Paid time off Qualifications Vendor relationship building Retail customer service procedures Customer communication Operations management Café experience ServSafe High school diploma or GED Team development Retail store experience Coffee shop experience Recruiting Retail management Management experience within retail industry Food Handler Certification Food service management Full Job Description Tierra Mia Coffee Company Job Description Store Manager - Oakland Tierra Mia Coffee is a growing specialty coffee company committed to delivering high-quality, Latin-inspired coffee, pastries, and exceptional customer experiences. With continued expansion across California, we are passionate about creating welcoming, well-designed spaces that reflect our brand and serve the communities we are part of.

Job Overview:

Tierra Mia Coffee Company is seeking a highly motivated and energetic professional for the position of Store Manager to oversee all aspects of our Oakland café. The ideal candidate is a proven leader with at least one year of management experience in a retail environment. We are looking for someone excited to represent our high-quality coffee and foster the authentic, warm atmosphere that makes each Tierra Mia Coffee café a special place. This is a full-time, salaried position offering a competitive compensation package based on experience and aligned with similar roles in the area. The Store Manager will be responsible for the overall retail experience, including: Managing supervisors and baristas Hiring and training team members Overseeing drink quality and customer service Cash handling and store maintenance The Store Manager reports to a

Tierra Mia Coffee District Manager Duties and Responsibilities:

Prepare and serve some of the highest quality coffee beverages in the industry Lead, train, and inspire supervisors and baristas to deliver exceptional customer service Provide training in drink preparation, customer interaction, and point-of-sale operations Ensure operational efficiency while maintaining a warm, welcoming café environment Maintain consistent drink quality and ensure deep product knowledge among staff Develop and implement a training program for new hires Hire, coach, and motivate baristas, certified baristas, and supervisors Conduct bi-annual performance reviews for certified baristas and supervisors Increase the café's financial performance through sales growth driven by strong service and product execution Manage store inventory and purchasing of regular products and supplies Ensure the café and all equipment are clean, maintained, and support a safe working environment Maintain positive vendor relationships Communicate regularly with the District Manager and Chief Operating Officer regarding operations, staffing, and sales Maintain payroll and disciplinary records for the store Ensure compliance with all standards of conduct and workplace policies

Qualifications:

Minimum 1 year of experience managing a retail store within a multi-unit retail company Genuine passion for coffee and interest in craft coffee beverages Confident, professional leader with a strong work ethic and enthusiasm for team success Ability to inspire and motivate a team through positive, hands-on leadership Excellent interpersonal, verbal, and written communication skills Demonstrated commitment to warm, genuine customer service Experience teaching customer service best practices Thrive in a fast-paced environment Interest in being part of a growing company and contributing to its long-term success

Salary and Benefits:

Salary:

$71,000.00 annually (based on experience), plus performance-based bonus Comprehensive health and dental insurance Paid time off and company holidays Professional development opportunities

Job Type:

Full-time Pay:

From $71,000.00 per year

Benefits:

Dental insurance Health insurance Paid time off

Education:

High school or equivalent (Required)

Experience:

Retail management: 1 year (Required) Coffee shop: 1 year (Required)

License/Certification:

ServSafe (Preferred) Food Handler Certification (Preferred) Ability to

Commute:

Oakland, CA 94612 (Required)

Work Location:

In person