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The Good Feet Store

Retail Store Manager

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Job Description

Store Manager - The Good Feet Store As a Store Manager at The Good Feet Store, you will lead all aspects of store operations, ensuring exceptional customer experiences, driving sales performance, and managing a dynamic team. This role requires strong leadership, expert product knowledge—particularly in personalized orthotics—and a commitment to maintaining operational excellence and company standards. Key Responsibilities Sales Leadership Drive overall store sales performance by coaching and motivating the sales team. Lead daily sales huddles, establish individual sales goals, and monitor key performance metrics. Provide expert guidance on foot health and effectively communicate the benefits of Good Feet products, especially personalized orthotics. Customer Experience Maintain a high standard of customer service and ensure a welcoming, supportive store environment. Resolve customer concerns with professionalism and empathy to ensure satisfaction and loyalty. Develop strong client relationships through one-on-one consultations and personalized follow-ups. Team Management Recruit, train, and develop top-performing sales associates. Conduct regular performance reviews, deliver constructive feedback, and support team development. Delegate responsibilities and manage scheduling to support smooth daily operations. Operational Oversight Manage inventory levels, oversee ordering, and prevent stock discrepancies. Uphold visual merchandising and store presentation standards. Ensure compliance with company policies, operational procedures, and safety regulations. Marketing & Community Engagement Execute local marketing initiatives to boost store visibility and attract new customers. Represent the brand at community events and promotional activities. Analyze sales trends and adjust marketing strategies accordingly to drive growth. Qualifications & Skills Proven success in retail sales and customer service Experience leading and managing teams in a fast-paced environment Strong communication, problem-solving, and interpersonal skills Data-driven decision-making abilities Experience in retail operations and inventory management preferred Bilingual (Spanish) candidates encouraged to apply
Compensation Starting Pay:
$25.00 per hour + personal and store commission
Commission Structure:
Personal commission: Tiered 2-5% per pay period Store commission: Tiered 0.5-2% per pay period
Average Annual Compensation:
$66,000-$94,000 (including hourly, personal, and store commissions)
Job Type:
Full-time Pay:
$66,000.00 - $94,000.00 per year
Benefits:
401(k) 401(k) matching Employee discount Paid time off
Shift:
8 hour shift Day shift
Education:
High school or equivalent (Required)
Experience:
Retail sales: 2 years (Required) Retail or other management: 1 year (Required)
Language:
Spanish (Preferred)
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • 401(k) Plans
  • Dental Insurance
  • Discounts/Reimbursements