Facilities Service Manager Salary:

$110,000 per year

Location:

On-Site | Signal Hill, CA Ready to Take Your Field Experience into Leadership? JDE Construction & Facilities Solutions is looking for a Facilities Service Manager who understands service from the ground up and is ready to lead a growing team. Maybe you started your career turning wrenches, troubleshooting equipment, making repairs, or running service calls in restaurant, retail, or commercial facilities. Over time, you became the person others relied on — helping quote work, schedule technicians, solve difficult problems, communicate with clients, coordinate vendors, or lead other techs. Now you're ready for the next step. You don't need to already have the title of Facilities Service Manager. We'd love to meet experienced Service Technicians, Lead Technicians, Field Supervisors, Facilities Technicians, Service Supervisors , or similar professionals who are ready to move into leadership. What You'll Get to Own As our Facilities Service Manager, you'll lead the day-to-day performance of our Facilities Service Team while keeping people, clients, and service operations moving.

You'll:

Lead, coach, and develop a growing service team Oversee approximately 12 team members Manage repair, maintenance, emergency, and small-project work orders Schedule and balance workloads between coordinators and technicians Monitor SLAs, KPIs, response times, aging, and service performance Handle client escalations and help drive solutions Coordinate with technicians, vendors, and subcontractors Monitor service quality, pricing, documentation, and follow-through Help recruit, interview, onboard, and develop your team Improve service processes, workflows, and overall operations You Could Be a Great Fit If... You have hands-on experience supporting commercial, restaurant, retail, or multi-site facilities and understand what it takes to keep them running. You don't need to be an expert in every trade, but you should have a strong working knowledge of commercial facility repairs and be comfortable discussing: HVAC Plumbing Electrical General Repairs Troubleshooting Small Projects You've also gained experience on the operational side of service — whether that's quoting work, dispatching technicians, reviewing scopes, coordinating vendors and subcontractors, communicating with clients, or helping other technicians succeed. Experience with ServiceChannel, Corrigo, Ecotrak, CMMS, or similar work-order management platforms is a plus. Most importantly, we're looking for someone with field credibility, good judgment, strong people skills, and a genuine desire to lead and develop a team. About JDE JDE Construction & Facilities Solutions is based in Signal Hill, CA , proudly serving the restaurant and retail industry across the Western United States. We specialize in facility maintenance and tenant improvements for some of the largest and most recognizable restaurant brands. We work hard, stay busy, support each other, and believe you can do great work while still enjoying the people you work with. Ready for Your Next Step? If you've been thinking: "I know the field. I know facilities. I know service. I'm ready to lead." We want to hear from you. You don't have to check every box or already have a Service Manager title. Bring your field experience. Bring your facilities knowledge. Bring your leadership. Come grow with JDE!

Pay:

$110,000.00 per year

Benefits:

401(k) 401(k) matching Health insurance Vision insurance

Experience:

Supervising or leading a service team: 3 years (Required) Coaching and developing team members: 3 years (Required) Leading or mentoring service technicians: 3 years (Required) Quoting and coordinating service work: 3 years (Required) Work-order management systems: 3 years (Required)

Work Location:

In person