Assistant Manager (Part-Time) Snoice Spring Valley, CA Job Details Part-time $19.50 - $20.50 an hour 1 hour ago Benefits Paid training 401(k) Paid time off 401(k) matching Employee discount Flexible schedule Referral program Qualifications Food and beverage product quality management Food quality maintenance Kitchen health and safety standards Customer communication Teamwork Operations management Food service health code compliance Food service workstation cleanliness Coaching Shift management Performance feedback (performance evaluation method) Team development Training & development Clean workspace maintenance General management

Full Job Description Location:

Snoice, Spring Valley, CA Pay:

$19.50-$20.50/hr

Expected Hours:

24-30 hrs/week

Job Type:

Part-time, non-exempt, hourly role

Reports To:

Operations Manager/General Manager Job Summary At Snoice, we're looking for an Assistant Manager who cares about people, takes pride in their work, and enjoys helping others grow. Being a Snoice Assistant Manager is a hands-on leadership role. You'll work alongside our Baristas while helping train and develop the team, maintain high standards, and keep the store running smoothly. You'll be someone the team can rely on for direction, coaching, and support throughout the day. You'll help create great customer experiences by developing a strong team and maintaining Snoice's standards for service, quality, cleanliness, and hospitality. If you want to build real leadership experience while being part of a community-driven small business, this may be a great fit. About Snoice Snoice began in 2015 as a small pop-up inside Kababayan Bakery in Spring Valley. Today, we're a locally owned dessert chain serving Asian-inspired treats like shaved snow, halo-halo, and boba tea. We've proudly served San Diego for over 10 years and have been recognized as Best Desserts in San Diego and CA Small Business of the Year. Everything we do is guided by our values of Family, Community, Culture, Growth, and Desserts.

Our mission is simple:

With every scoop and sip, we unite families to celebrate our roots and build tomorrow's community, one memorable encounter at a time. Who This Is For This position is best for people who see leadership as an opportunity to help others succeed, not just have a management title. As a Snoice Assistant Manager, you will:

• Lead by example and work alongside your team
• Train, coach, and help Baristas improve
• Give clear, respectful feedback when standards aren't being met
• Notice problems and take initiative to address them
• Stay calm and provide direction during busy shifts
• Take pride in maintaining a clean, organized, welcoming store
• Support both the team and our guests when challenges arise We're looking for people who want to grow as leaders and understand that management isabout people, accountability, communication, and responsibility. Key Responsibilities
• Train and onboard Baristas on Snoice recipes, service, systems, and operating standards
• Observe team performance and provide real-time coaching, feedback, and retraining
• Help Baristas build mastery, confidence, consistency, and strong work habits
• Provide direction and coordinate team responsibilities during assigned shifts
• Keep the team productive and organized during both busy and slower periods
• Reinforce expectations for attendance, communication, teamwork, customer service, and performance
• Address routine performance or behavior concerns respectfully and escalate recurring or significant issues when appropriate
• Ensure recipes, food quality, portioning, food safety, and service standards are consistently followed
• Conduct regular store walkthroughs and maintain expectations for cleanliness, organization, stocking, opening, and closing
• Identify equipment, maintenance, supply, or facility concerns and help ensure they are addressed
• Respond to rushes, call-outs, customer concerns, and other unexpected store needs
• Handle customer concerns and service recovery when an on-site leader is needed
• Maintain awareness of team morale, communication, and performance concerns
• Communicate important store and team issues clearly and promptly to leadership
• Support Barista responsibilities and customer service whenever the team needs help
• Complete other in-store leadership responsibilities as needed to maintain smooth operations and a positive guest experience This is a hands-on, in-store leadership role. Working directly with the team and guests is a core part of every shift. Requirements
• Enjoy working with people and helping others develop
• Strong communication and interpersonal skills
• Comfortable providing clear, respectful feedback and direction
• Able to lead by example and hold others to consistent standards
• Strong judgment and problem-solving skills
• Able to remain calm and organized in a fast-paced environment
• Reliable attendance and punctuality
• Strong attention to cleanliness, quality, organization, and detail
• Comfortable preparing food and beverages while following cleanliness and food-safety standards
• Able to stand for extended periods and perform physical tasks common in food service
• Consistent weekend availability is required
• Previous food service, hospitality, retail, training, or leadership experience is preferred
• Previous management experience is helpful but not required We are not hiring for short-term, seasonal, or low-commitment employment. What You'll Get We believe people do their best work when they feel respected, supported, and valued. Here's what that looks like: Pay & Benefits
• $19.50-$20.50/hr based on experience and qualifications
• Approximately 24-30 hrs/week
• 401(k) with employer match
• Paid training with clear expectations
• Employee discounts, plus discounts for friends and family
• Referral bonuses
• Performance and compensation reviews Scheduling That Respects Your Life
• Schedules posted in advance
• Easy time-off requests
• Consistent shift patterns when possible
• Shift swaps with approval
• Flexibility around school schedules and other prior commitments when possible Skills You'll Build
• Hands-on leadership and people-management experience
• Employee training and development skills
• Coaching, feedback, and communication skills
• Confidence handling difficult conversations and performance concerns
• Decision-making and problem-solving in fast-paced situations
• Experience maintaining accountability and operational standards
• Leadership experience you can put on a resume and speak to in future interviews
• Coaching and mentorship to help you continue developing as a leader A Healthy, Supportive Team Culture
• Respectful communication at all times
• No yelling, shaming, gossip, or toxic behavior
• Leadership support when situations need further escalation
• Regular coaching and feedback
• Recognition for great work
• Birthdays and work anniversaries acknowledged
• Monthly team outings or bonding activities If you show up, care about your work, invest in your team, and treat others well, Snoice will invest in you. This Might Not Be a Good Fit If
• You're uncomfortable giving constructive feedback or direction
• You tend to avoid difficult conversations
• You prefer working independently rather than developing a team
• You want a management title without the responsibility that comes with it
• You're uncomfortable jumping into service when your team needs help
• You wait for someone else to identify or solve problems
• You're not open to feedback or continued growth
• You're looking for a short-term or low-effort role Application Questions Please answer the following: 1.

What attracted you to Snoice and this Assistant Manager role? 2. Tell us about a time you helped someone improve or learn a new skill. 3. How do you approach giving someone constructive feedback? 4. Tell us about a time you noticed a problem and took initiative to address it. 5. What does being a good leader mean to you? 6. What is your typical weekly availability, and approximately how many hours are you looking for? Join Snoice and be part of a team that values people, culture, and growth. Apply today. Snoice is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all team members

Job Type:

Part-time Pay:

$19.50 - $20.50 per hour

Benefits:

401(k) 401(k) matching Employee discount Flexible schedule Paid time off Application Question(s): What attracted you to Snoice and this Assistant Manager role? Tell us about a time you helped someone improve or learn a new skill. How do you approach giving someone constructive feedback? Tell us about a time you noticed a problem and took initiative to address it. What does being a good leader mean to you?

Work Location:

In person