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Zanotto's Sunnyvale Market

Front End Supervisor

Career Insights for Retail Operations Supervisor

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What they do

A Retail Operations Supervisor manages daily operations and activities for a retail company, often across multiple stores. Supervises staff, oversee projects and daily work activities. May have responsibility for managing supplies and materials, budgets or customer relations; may serve as liaison to senior management.

$61,934 / year median in California

+5% projected growth

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Job Description

Front End Supervisor Zanotto's Sunnyvale Market - 5.0 Sunnyvale, CA Job Details Part-time | Full-time $22 - $25 an hour 17 hours ago Benefits Health insurance Dental insurance Paid time off Vision insurance Employee discount Qualifications Retail customer service procedures Operations management Phone communication Managing retail teams Merchandising Managing store merchandising operations Sales team management Administrative experience Supervising experience Cash register operations Financial record maintenance Conflict management Organizational skills Sales leadership Retail management Time management Client interaction via phone calls Full Job Description Job Summary Zanotto's is currently seeking applicants for an evening supervisor, where you'll play a pivotal role in driving store success through leadership, operational excellence, and exceptional customer service. In this position, you'll be a key member of a store that has been family owned and operated for 50 years. Your job will be an essential component of the store's daily operations, and can involve overseeing daily store operations, managing staff, and ensuring a seamless shopping experience for our customers. Your proactive approach and management skills will help foster a motivated team environment while maintaining high standards of sales performance, inventory control, and store presentation. This role is perfect for motivated individuals eager to grow their leadership capabilities while contributing to a unique community market that is proudly family owned and operated. We value energetic professionals who are passionate about delivering exceptional shopping experiences through effective team management and operational excellence. Duties Supervising daily store operations, including opening and closing procedures, overseeing other departments' daily duties, and interacting and managing appointments with vendors and sales representatives Lead and motivate a diverse team of sales associates to achieve sales targets and deliver outstanding customer service Oversee inventory management, including stock replenishment, merchandising, pricing, and stock control to maximize sales opportunities Handle customer inquiries and resolve issues promptly to ensure satisfaction and loyalty Support recruiting efforts by participating in training new staff members, representing an exemplary Zanotto's employee Coordinate and/or adjust shift schedules, monitor sales performance, and contribute to the implementation of marketing initiatives to boost store traffic and revenue Qualifications Proven experience in retail management or roles with supervisory responsibilities Strong leadership skills with the ability to inspire and develop team members Organizational skills with a focus on time management and multitasking in a fast-paced environment Excellent communication skills in multiple languages or bilingual proficiency preferred Demonstrated expertise in inventory management, POS systems, merchandising, and retail math Ability to handle cash handling procedures accurately and perform bookkeeping tasks efficiently Knowledge of sales management and store operations Skilled in negotiation, customer service excellence, and conflict resolution Experience with recruiting, employee orientation, training & development programs preferred Familiarity with wireless sales or grocery store operations is a plus Strong phone etiquette and administrative experience necessary for smooth store functioning
Pay:
$22.00 - $25.00 per hour
Benefits:
Dental insurance Employee discount Health insurance Paid time off Vision insurance
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • Health Insurance
  • Dental Insurance
  • Vision Insurance