A Retail Store Manager manages a retail store, either an independent business or a store that is part of a large retail chain. Reviews and monitors merchandise sales, inventory and prices, and directs advertising and promotions. Supervises sales, warehouse, cleaning, maintenance and security staff and prepares work schedules. Responsible for resolving customer complaints.
Store Manager Dunkin•3.3 East Haven, CT Job Details Full-time 22 hours ago Benefits Disability insurance Health insurance Dental insurance Paid time off 401(k) 4% Match Vision insurance 401(k) matching Life insurance Qualifications Kitchen health and safety standards Recipe adherence Computer operation Performance improvement leadership Food service health code compliance Computer literacy Basic math Staff scheduling Branding consistency English Performance feedback (performance evaluation method) Mid-level Sales team management Team development Analysis skills Food service inventory management Food safety sanitizing procedures Hospitality industry experience Financial control management Retail store experience Sales coaching Retail inventory assessment procedures Order placement Computer skills Operational excellence initiatives Conducting staff training sessions as a store manager Training & development Business operations In-store marketing Sales leadership
Full Job Description Restaurant Manager Reports To:
Multi-Unit Manager/Franchisee Overview A Restaurant Manager is generally responsible for providing strong, positive leadership to his/her team to deliver great and friendly guest experiences, operational excellence and for helping to build profitable top-line sales of a single restaurant. They are responsible for the overall operation of the restaurant according to Dunkin standards, franchisee policies and procedures and in compliance with all applicable laws. Benefits Aggressive starting salaries Quarterly Bonus Paid PTO 401k plan with 4% matching
Medical Dental Vision Company Paid Life Insurance Company Paid Long Term Disability Insurance Responsibilities Include:
Able to perform all responsibilities of restaurant team members Lead team meetings Deliver training to restaurant team members Ensure Brand standards, recipes and systems are executed Create and maintain a guest focused culture in the restaurant Review guest feedback results and implement action plans to drive improvement Communicates restaurant priorities, goals and results to restaurant team members Execute new product roll-outs including training, marketing and sampling Maintain a safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation requirements and complying with all applicable laws Control costs to help maximize profitability Completion of inventory on a periodic basis as determined by Franchisee Completion of weekly labor schedule ensuring all shifts are staffed to meet guest demand and service standards Completion of DCP and other vendor orders Conduct self-assessments and corresponding action plans Ensure restaurant budget is met as determined by Franchisee Manages cash over/short in restaurant and ensures team members are following franchisees cash management policies Engages with Dunkin Brands Field Operations team as appropriate
Management Responsibilities Include:
Recruit, hire, onboard and develop restaurant team members Plan, monitor, appraise and review employee performance Coach restaurant team members to drive sales, improve profitability and guest satisfaction
Education/Experience:
Basic computer skills Fluent in spoken and written English Basic math and financial management Previous leadership experience in retail, restaurant or hospitality College Degree preferred Key Competencies Strong analytical skills and business acumen Works well with others in a fun, fast-paced team environment On time, demonstrates honesty and a positive attitude Willingness to learn and embrace change Ability to train and develop a team Guest focused Time Management Problem solving Motivating others
Physical Demands/Working Conditions:
Standing on feet Repetitive motion including bending, stooping and reaching Lifting packages (if applicable) Wearing a headset (if applicable) Working in a small space Many Dunkin' restaurants are owned and operated by an independent franchisee. Each Dunkin' franchisee is an independent employer and thus solely responsible for hiring decisions and all other employment-related matters for the franchisees restaurant(s). The terms Company, Dunkin', we, our, or us refer to the specific entity (corporate or franchise) that owns and operates the Dunkin' restaurant to which you are applying. Nothing on this site should be construed as Dunkin' being involved in or having control over a franchise employees terms and conditions of employment. Any employment-related questions regarding a franchise restaurant should be directed to the franchisee.
