Grocery Store Manager Location:

Key Largo, FL Job Type:

Full-Time Industry:

Independent Grocery Store Lead a Store. Build a Team. Make an Impact. Wynn's Market Ocean Reef is looking for an experienced, hands-on Store Manager who knows how to lead people, solve problems, and run a high-quality store. We are a family-run business and purveyor of fine foods with a long history of providing exceptional quality and service. We have been serving the Naples community since 1938 and are proud to bring that same commitment to the Ocean Reef community in Key Largo. This is an opportunity for a leader who wants to own the operation—not simply manage it. You will have a significant impact on the store's success, from sales and profitability to customer experience, operational execution, and the development of your team. What You'll Do Lead the Store Take ownership of the overall operation and performance of the store. Lead daily operations across deli, bakery, beverages, fresh produce, meat, seafood, dairy, prepared meals, gifts, and sundries. Monitor sales, margins, labor, expenses, inventory, shrink, and other key performance indicators. Identify opportunities to improve profitability, efficiency, and the customer experience. Make timely decisions and solve operational problems with minimal direction. Proactively identify issues before they become larger problems. Ensure strong execution of ordering, inventory control, product rotation, merchandising, ad displays, and freshness standards. Maintain a clean, organized, safe, and sanitary store. Ensure compliance with food safety and applicable regulatory requirements. Lead & Develop Your Team Build and lead a high-performing team across all departments. Set clear expectations for performance, customer service, communication, and accountability. Recruit, interview, hire, onboard, train, schedule, coach, and develop employees. Provide regular feedback and recognition while addressing performance concerns promptly and fairly. Understand your employees as individuals and adapt your leadership approach to help them succeed. Create a culture where employees feel respected, supported, and accountable. Develop future leaders and strengthen the talent within the store. Lead by example and remain visible and engaged with both customers and employees. Deliver an Exceptional Customer Experience Set the standard for outstanding customer service. Ensure customers are greeted, assisted, and served in a friendly, efficient, and professional manner. Personally step in to resolve customer concerns and find solutions. Build strong relationships with customers and understand the unique expectations of the Ocean Reef community. Create a store environment that reflects the quality and service associated with Wynn's Market. Drive Operational Excellence Maintain high standards for food safety, sanitation, freshness, and product quality. Control shrink and ensure proper inventory practices. Build productive relationships with vendors, suppliers, customers, employees, and regulatory agencies. Anticipate staffing and operational needs and adjust quickly as business conditions change. Continuously look for ways to improve the way the store operates. Take initiative on additional responsibilities and projects as business needs evolve. Qualifications Minimum of 4 years of grocery management experience, including knowledge of multiple grocery departments. Demonstrated experience leading, coaching, and developing employees. Strong understanding of grocery operations, customer service, merchandising, inventory, labor, and profitability. Strong analytical, organizational, and problem-solving skills. Demonstrated ability to work independently and make sound decisions with limited direction. Highly dependable, self-motivated, and detail-oriented. Food Safety certification required. Familiarity with regulatory requirements applicable to a grocery environment. Ability to work a flexible full-time schedule, including nights, weekends, and holidays. Ability to reliably commute to or relocate to Key Largo, FL 33037 before starting work. Physical Requirements Prolonged standing, walking, squatting, and/or bending. Ability to lift up to 50 lbs. Ability to push and pull fully loaded hand trucks. Ability to work in a fast-paced, customer-facing retail environment. Benefits 401(k) 401(k) matching Dental insurance Employee discount Health insurance Life insurance Paid time off Tuition reimbursement Vision insurance

Pay:

From $65,000.00 per year

Benefits:

401(k) matching Dental insurance Employee discount Health insurance Paid time off Parental leave Tuition reimbursement Vision insurance Application Question(s): How many years of experience do you have delivering exceptional customer service? What is the largest number of employees you have directly led, coached, and held accountable for performance at one time?

Experience:

Grocery store management: 4 years (Required)

Location:

Key Largo, FL 33037 (Preferred)

Work Location:

In person