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Position Location:
1 Hotel Miami The Key Holder, in partnership with the Store Management team, will create a customer centric environment through extraordinary customer service. Partnering with all Associates to support the Company's customer service model, brand standards and operations is expected.
RESPONSIBILITIES
- Works closely with Store Manager and Assistant Store Manager to support business needs, adequate shift coverage and at times supervise Sales Associates
- Consistently deliver exceptional customer service by demonstrating the Company's selling model in a confident and knowledgeable manner
- Maintain brand standards around cleanliness, organization, and visual presentation standards
- Demonstrate an understanding of sales goals and align behaviors accordingly