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M
Mobil
Retail Store Manager
Career Insights for Retail Store Manager
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Scorecard
Based on Florida data
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What they do
A Retail Store Manager manages a retail store, either an independent business or a store that is part of a large retail chain. Reviews and monitors merchandise sales, inventory and prices, and directs advertising and promotions. Supervises sales, warehouse, cleaning, maintenance and security staff and prepares work schedules. Responsible for resolving customer complaints.
$48,227 / year median in Florida
+9% projected growth
Job Description
We are looking for a manager to manage all transactions with customers accurately and efficiently. Cashier responsibilities include receiving payments and issuing receipts, gift-wrapping packages, and keeping track of all cash and credit transactions. To be successful in this role, you should have previous experience in a customer service position and good knowledge of how cash registers operate. You should be available to take evening and weekend shifts occasionally. Ultimately, you'll ensure all transactions run smoothly and will help us maximize customer satisfaction. Responsibilities Manage transactions with customers using cash registers Scan goods and ensure pricing is accurate Collect payments whether in cash or credit Issue receipts, refunds, change or tickets Redeem stamps and coupons Cross-sell products and introduce new ones Resolve customer complaints, guide them and provide relevant information Greet customers when entering or leaving the store Maintain clean and tidy checkout areas Track transactions on balance sheets and report any discrepancies Bag, box or gift-wrap packages Handle merchandise returns and exchanges Skills Work experience as a retail cashier or in a similar role in sales Basic PC knowledge Familiarity with electronic equipment, like a cash register and POS Good math skills Strong communication and time management skills Customer satisfaction-oriented High school degree