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CVS Health
Retail Shift Supervisor
Career Insights for Retail Store Shift Supervisor
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Scorecard
Based on Florida data
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What they do
A Retail Store Shift Supervisor supervises staff at a retail store during a particular work shift. Works at an independent retail business or a store that is part of a large retail chain. Monitors store operations and conditions. Assists as needed with sales and customers and with stocking store merchandise. May be responsible for counting and depositing cash from store registers.
$36,861 / year median in Florida
-20% projected decline
Job Description
Job Overview We are seeking an energetic and detail-oriented Retail Shift Supervisor to lead our store operations during key hours. This dynamic role involves supervising daily store activities, managing team members, ensuring exceptional customer service, and maintaining optimal inventory levels. As a pivotal part of our retail management team, you will drive sales, uphold store standards, and foster a positive shopping environment. Your leadership will inspire your team to deliver outstanding results while ensuring smooth store operations and adherence to company policies. This position offers an exciting opportunity for motivated individuals with strong management skills to make a tangible impact in a fast-paced retail setting. Responsibilities Oversee daily store operations during assigned shifts, including opening and closing procedures. Lead, motivate, and supervise team members to achieve sales targets and deliver excellent customer service. Manage inventory control by monitoring stock levels, conducting stock counts, and coordinating purchasing and merchandising efforts. Handle customer inquiries, resolve complaints promptly, and ensure a positive shopping experience for all visitors. Execute POS (Point of Sale) transactions accurately, including cash handling, cashiering, and processing returns or exchanges. Assist with recruiting, interviewing, onboarding new employees, and providing ongoing training & development. Maintain store cleanliness, organization, and safety standards while managing scheduling and time management effectively. Experience Proven supervisory or managerial experience in retail or related environments with a focus on team management and shift supervision. Strong background in retail sales, inventory management, merchandising, and customer service excellence. Familiarity with retail math including pricing strategies, sales management, budgeting, and cash handling procedures. Experience with POS systems, purchasing processes, payroll administration, bookkeeping, and inventory control systems. Bilingual or multilingual abilities are highly valued for effective communication with diverse customer bases. Demonstrated leadership skills with the ability to train staff effectively and foster a collaborative team environment. Excellent organizational skills with the ability to prioritize tasks efficiently in a fast-paced setting. Join us as a Retail Shift Supervisor and become part of a vibrant team dedicated to delivering exceptional shopping experiences! Your leadership will help shape our store's success while providing valuable growth opportunities in retail management. We welcome passionate candidates eager to make a difference through proactive supervision, strategic thinking, and outstanding customer engagement!
Job Type:
Full-time Pay:
$16.00 per hourBenefits:
401(k) 401(k) matching Dental insurance Employee discount Health insurance Paid time off Retirement plan Tuition reimbursement Vision insuranceWork Location:
In personBenefits
- Paid Time Off (PTO)
- Financial Aid/Assistance
- 401(k) Plans
- Other Retirement and Savings