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West Point Optical - Schaumburg
West Point -MASTER PROFILE - Retail Sales Manager
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What they do
A Retail Store Manager manages a retail store, either an independent business or a store that is part of a large retail chain. Reviews and monitors merchandise sales, inventory and prices, and directs advertising and promotions. Supervises sales, warehouse, cleaning, maintenance and security staff and prepares work schedules. Responsible for resolving customer complaints.
$48,907 / year median in Illinois
+4% projected growth
Job Description
West Point
The major responsibility of the Assistant Store Manager is to assist the SGM in driving profitable sales growth through the delivery of outstanding customer service. This must be accomplished through development of a positive and productive retail-selling environment. Additionally, Assistant Store Managers need to develop and maintain outstanding associate/doctor satisfaction and retention.
The duties noted below are considered to be essential job functions for one of the following reasons: performance of the duty is why the job exists, failure to perform the duty may have serious consequences, limited number of employees available to perform duty, or the duty requires specialized skills. Drive profitable store sales by fostering a customer focused retail selling culture. Personally delivers and promotes a retail sales environment that maximizes one-on-one customer interaction. Assist with Attainment of store operating profit, plan sales goal and comp store sales growth. Manage payroll cost effectively, in accordance with Company standards. Effectively train and develop associates to focus on sales and customer service. Develop team of administratively skilled associates that provide support on daily operational tasks allowing the OM to focus on sales, customer service, and associate development. Develop professional business relationships/partnerships with Doctors. Accountable for the recruitment, training, development, motivation and retention of Associates. Ensure each store is effectively merchandised and presented according to standards. Ensure high quality through customer follow-up, accurate measurements, correct pricing, POS entry. Execution of operational procedures, i.e., safety and maintenance
MASTER PROFILE
- Retail Sales Manager West Point Optical
- Schaumburg Belvidere, IL Job Details Full-time 3 days ago Qualifications Customer follow-ups Retail customer service procedures Retail industry sales team management experience Customer relationship building Visual merchandising Increasing staff retention rates Managing retail teams Merchandising Managing store merchandising operations Direct client contact Employee retention Mid-level Talent development Sales team management Team development Bachelor's degree Client retention Sales growth strategy Customer engagement POS Merchandising display arrangement Activity sales targets Conducting staff training sessions as a store manager Sales leadership Retail industry recruitment experience Retail management Staffing management Sales follow-up Retail safety procedures Full Job Description Job Description Retail Sales Manager/Assistant Store Manager Reports to : Store General Manager
POSITION PURPOSE
:The major responsibility of the Assistant Store Manager is to assist the SGM in driving profitable sales growth through the delivery of outstanding customer service. This must be accomplished through development of a positive and productive retail-selling environment. Additionally, Assistant Store Managers need to develop and maintain outstanding associate/doctor satisfaction and retention.
ESSENTIAL DUTIES AND RESPONSIBILITIES
:The duties noted below are considered to be essential job functions for one of the following reasons: performance of the duty is why the job exists, failure to perform the duty may have serious consequences, limited number of employees available to perform duty, or the duty requires specialized skills. Drive profitable store sales by fostering a customer focused retail selling culture. Personally delivers and promotes a retail sales environment that maximizes one-on-one customer interaction. Assist with Attainment of store operating profit, plan sales goal and comp store sales growth. Manage payroll cost effectively, in accordance with Company standards. Effectively train and develop associates to focus on sales and customer service. Develop team of administratively skilled associates that provide support on daily operational tasks allowing the OM to focus on sales, customer service, and associate development. Develop professional business relationships/partnerships with Doctors. Accountable for the recruitment, training, development, motivation and retention of Associates. Ensure each store is effectively merchandised and presented according to standards. Ensure high quality through customer follow-up, accurate measurements, correct pricing, POS entry. Execution of operational procedures, i.e., safety and maintenance
TRAVEL REQUIREMENTS
- Occasional local travel within 25 mile radius.