Rec Dispensary Supervisor Altius Dispensary - 2.0 Carol Stream, IL Job Details Full-time $18 an hour 20 hours ago Benefits Health insurance Dental insurance Vision insurance Opportunities for advancement Life insurance Paid sick time Qualifications Retail sales transactions Retail customer service procedures Computer operation Customer communication Staff supervision Retail industry sales team management experience Guest relations Managing retail teams Spreadsheets Coaching Cycle counting inventory management Controlled substance management De-escalation techniques Conflict de-escalation Sales team management Retail compliance procedures Cash register operations Mentoring Retail store product knowledge Computer skills Conducting staff training sessions as a store manager Sales leadership Management experience within retail industry Full Job Description Join Altius and be part of a team that raises the bar in the cannabis industry — where quality over quantity, elevated product standards, and exceptional customer experiences are core to everything we do. As a Rec Dispensary Supervisor you'll lead our frontline retail team, ensuring every guest receives knowledgeable, compliant, and polished service while supporting a culture of continuous improvement and innovation. You'll coach and develop budtenders, manage daily store operations (sales floor, cash handling, inventory, and compliance), drive customer satisfaction, and partner with leadership to maintain product integrity and merchandising that reflects Altius' commitment to excellence. Key responsibilities include supervising and training staff, overseeing opening/closing and cash procedures, enforcing state and local cannabis regulations, executing inventory and cycle counts, resolving customer issues, maintaining merchandising and product quality standards, assisting with scheduling and performance feedback, and supporting SOP updates and loss-prevention efforts. Company Description Altius is a cannabis company that goes above and beyond the ordinary. With a commitment to quality over quantity, Altius is dedicated to reaching new heights in the industry. Joining the Altius team means being part of a movement that values excellence and sets the bar higher for product quality and customer satisfaction. It's an opportunity to be part of something greater, where standards are elevated and innovation is celebrated. If you're looking to make a difference in the cannabis industry and be part of a team that strives for greatness, Altius is the place for you. Required skills - Must be at least 21 years old Minimum 2 years retail experience with at least 1 year in a supervisory or lead role (preferably in cannabis or regulated retail) Strong knowledge of cannabis products, consumption methods, and basic dosing principles Thorough understanding of state and local cannabis compliance requirements and ability to enforce policies on the sales floor Proven cash handling and POS experience with accurate register reconciliation Inventory management experience including cycle counts and discrepancy resolution Excellent customer service skills with the ability to de-escalate conflicts and resolve complaints professionally Clear verbal and written communication skills and ability to coach and mentor staff Solid numeracy and basic computer skills (POS, scheduling tools, spreadsheets) Flexible availability including nights, weekends, and holidays Ability to stand for long periods and lift up to 50 lbs as needed Desired skills - Prior cannabis dispensary experience (budtender, inventory, or compliance roles) Familiarity with METRC or other seed-to-sale tracking systems Experience using scheduling and workforce management software Retail merchandising and visual display experience that reflects premium brand standards Supervisory training, conflict resolution, or leadership certifications Bilingual skills (Spanish or other) to better serve diverse communities Passion for product quality, innovation, and continuous process improvement Benefits We value our team and offer a comprehensive benefits package for full-time employees, including: Medical, Dental, Vision, and Life Insurance Paid Sick Time Flexible Time Off Industry Discounts & Employee Perks Opportunities for Career Growth and Advancement Altius is an Equal Opportunity Employer.