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The Salvation Army USA Central Territory

Lead Retail Sales Associate

Career Insights for Retail Associate Manager

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What they do

A Retail Associate Manager assists the manager at a retail store, either an independent business or a store that is part of a large retail chain. Supervises sales associates and retail store operations. Reviews and monitors merchandise sales, inventory and prices, and directs advertising and promotions. May prepare work schedules and hire, train and evaluate sales associates. May supervise warehouse, cleaning, maintenance or security staff. Assists with resolving customer complaints.

$41,644 / year median in Illinois

+7% projected growth

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Job Description

Lead Retail Sales Associate The Salvation Army USA Central Territory United States, Illinois, Evanston Aug 26, 2026 About Us The Salvation Army is an international movement and part of the universal Christian church. Our mission is to preach the gospel of Jesus Christ and meet human needs in His name without discrimination. Our thrift stores play a vital role in funding our Adult Rehabilitation Centers and providing affordable shopping options to our neighbors.
Location:
2424 Oakton St, Evanston, IL 60202
Pay Rate:
$18.00
Status:
Full Time/40Hours - Open availability to a flexible work schedule Job Overview We're seeking a dedicated Lead Store Sales Associate to support our store management team. This role is vital in maintaining efficient store operations, providing excellent customer service, and supporting our mission through daily retail operations.
Key Responsibilities Sales & Operations :
Opening or closure of store
  • Support management with product sales and acquisition
  • Implement store opening and closing procedures
  • Handle banking and daily deposits
  • Execute strategies to meet product acquisition, production and sales goals
  • Manage product rotation process and inventory turnover Customer Experience & Store Maintenance
  • Create an enjoyable shopping experience with positive customer service skills
  • Handle customer complaints as needed
  • Support store maintenance and appearance
  • Maintain displays and floor layout plans
  • Identify ways to improve store appeal Leadership & Communication
  • Provide direction to staff in absence of management
  • Communicate effectively with store management regarding operations
  • Support implementation of policies and procedures
  • Document and report concerns in behavior or attitude
  • Assist others with basic register problem solving What We Offer
  • Opportunity to make a positive impact in your community
  • Professional development and growth opportunities
  • Supportive and mission-driven work environment
  • Comprehensive benefits package

Benefits

  • Professional Development
  • Dental Insurance