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HS
HOTWORX Swansea
Fitness Studio Membership Sales Closer
Entry-Level JobVerifiedNo experience needed
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Based on Illinois data
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What they do
A Key Holder manages the opening and closing of a retail store, either an independent business or a store that is part of a large retail chain. Manages store alarm and surveillance systems, supervises store operations when store management is not on duty, and supervises store cleaning staff. Reviews and monitors merchandise sales, inventory and prices, and assists sales and cashier staff.
$34,928 / year median in Illinois
+5% projected growth
Job Description
Job OverviewJob Summary HOTWORX Swansea is seeking an energetic, motivated, and customer-focused sales associate to join our growing team. This role combines fitness support, customer service, sales, and community outreach to help grow studio membership and deliver an exceptional member experience. The ideal candidate is passionate about health and fitness, enjoys building relationships, thrives in a sales-driven environment, and is excited to help members stay motivated and achieve their fitness goals. Responsibilities Customer Service & Member Experience Provide exceptional customer service to all members and guests Greet members warmly and create a welcoming studio environment Assist members with sauna and workout instructions Answer questions regarding workouts, memberships, retail products, hydration, and recovery Motivate members and promote participation in the HOTWORX Burn Off Challenge and HOTWORX App Maintain a professional appearance and follow all HOTWORX uniform and code of conduct policies Sales & Membership Growth Sell memberships and achieve monthly sales goals Conduct daily outreach, prospecting, and follow-up activities Generate new leads through community outreach and promotions Accurately collect billing information and complete membership agreements Educate prospective and current members on all HOTWORX services, programs, and retail offerings Stay informed on current promotions and studio specials Marketing & Prospecting Meet monthly prospecting requirements, including lead generation and guest pass returns Assist with social media engagement, promotions, and marketing campaigns Update client tracking logs and prospecting systems daily Follow all studio marketing initiatives and utilize HOTWORX marketing tools consistently Support community events and outside promotional opportunities Studio Operations Complete opening and closing duties, checklists, and end-of-day reports Follow all HOTWORX Swansea policies and procedures Maintain cleanliness and organization of the studio Participate in team meetings and ongoing training Required Qualifications Strong communication and customer service skills Sales experience preferred Passion for fitness, wellness, and helping others Ability to work independently and as part of a team Professional, reliable, and goal-oriented Required Training & Certifications Complete HOTWORX Certification Maintain active CPR, AED, and First Aid certification Complete in-studio sales training Complete all required HOTWORX University online courses Participate in all assigned team and corporate training sessions Compensation & Benefits Competitive hourly pay Sales commissions and bonus opportunities Complimentary studio membership Growth opportunities within the company Fun, energetic fitness environment Schedule Day shifts Evening & Weekend availability required