A Retail Store Manager manages a retail store, either an independent business or a store that is part of a large retail chain. Reviews and monitors merchandise sales, inventory and prices, and directs advertising and promotions. Supervises sales, warehouse, cleaning, maintenance and security staff and prepares work schedules. Responsible for resolving customer complaints.
Full-time Peter Franklin Jewelers is looking for a Sales/Store Manager for our Angola, Indiana location. We are a family-owned jeweler known for honest guidance, fine jewelry, in-house craftsmanship, and genuine care. This role is for a strong leader who loves people, knows how to build a team, and takes pride in creating a warm, trusted guest experience. What You'll Do Lead, coach, and support the sales team each day. Create a welcoming, professional store experience for every guest. Help the team meet and exceed sales goals. Build lasting client relationships through thoughtful follow-up. Train team members on jewelry knowledge, service standards, and sales skills. Manage daily store flow, team schedules, and guest needs. Partner with ownership and leadership on store goals and growth. Set the tone for trust, care, and professionalism in every interaction. What You'll Bring Strong leadership and communication skills. A warm, polished, and professional presence. Proven sales experience, preferably in jewelry, luxury retail, or client service. The ability to coach a team with patience and clear direction. Strong organization and follow-through. A calm, confident attitude in a busy store setting. A passion for helping guests celebrate meaningful moments. High school diploma or equivalent. Jewelry schooling is a plus, but it is not required. We'll send you through the Gemological Institute of America (GIA) to become an Accredited Jewelry Professional (AJP). Benefits & Perks Simple IRA Paid time off Employee discount Strong earning potential Preferred Experience Sales management: 2 years Customer service: 2 years Jewelry or luxury retail experience is preferred but not required Work Location In person at our Peter Franklin Jewelers store in Angola, Indiana. Commuting or relocation is required. About Peter Franklin Jewelers Peter Franklin Jewelers is a family-owned jeweler serving communities throughout Northern Indiana. We are known for honest guidance, exceptional service, fine jewelry, and trusted in-house craftsmanship. Our goldsmiths, designers, and customer experience specialists care for every detail—from hand-selecting diamonds and creating custom pieces to caring for treasured repairs. Every piece is backed by our promise of authenticity and care. Ready to Grow a Meaningful Career? Apply today and help us celebrate life's milestones—one sincere conversation at a time.
Benefits:
401(k) 401(k) matching Employee discount Paid time off
