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Smoker's Host Discount Tobacco
Store Manager
Career Insights for Retail Store Manager
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Based on Indiana data
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What they do
A Retail Store Manager manages a retail store, either an independent business or a store that is part of a large retail chain. Reviews and monitors merchandise sales, inventory and prices, and directs advertising and promotions. Supervises sales, warehouse, cleaning, maintenance and security staff and prepares work schedules. Responsible for resolving customer complaints.
$47,842 / year median in Indiana
+6% projected growth
Job Description
Job Overview We are an Employee Owned Company seeking a dynamic and energetic Store Manager to lead our retail team and drive store success. In this pivotal role, you will oversee daily operations, manage sales performance, and ensure an exceptional customer experience. Your leadership will inspire your team to achieve goals, maintain operational excellence, and foster a welcoming environment for all visitors. This position offers an exciting opportunity for your management skills while making a tangible impact on the store's growth and community presence. Responsibilities Lead and motivate your retail team to deliver outstanding customer service and meet sales goals. Oversee daily store operations, including inventory management, merchandising, and cash handling procedures. Recruit, interview, and onboard new employees, ensuring proper training in sales techniques, POS systems, and customer service standards. Manage employee schedules, shift assignments, and payroll. Maintain inventory control through accurate stock ordering, and stock rotation practices. Implement effective merchandising strategies to enhance product visibility and drive sales. Ensure compliance with company policies, health and safety regulations, and operational procedures. Requirements Proven management experience within the retail industry, preferably with supervisory or assistant manager roles. Strong leadership skills with the ability to supervise teams effectively and communicate expectations clearly. Excellent organizational skills with a focus on inventory management, and operational oversight. Proficiency in POS systems, cash handling procedures, and basic math for retail math calculations. Exceptional customer service skills coupled with phone etiquette and professional communication abilities. Experience in recruiting, training & development, budgeting, and sales management is preferred. Join us as a Store Manager to lead a vibrant team in a fast-paced environment where your energy fuels success!